ADVOCACY CASE SUPERVISOR

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, results-oriented professional to serve as Advocacy Case Supervisor. Under administrative direction, this position will provide, supervise, review, and coordinate the work of advocates with daily cases regarding child welfare service complaints.  The position will provide expert consultation to staff on individual cases and recommend changes in service plans as deemed necessary.  This position will supervise subordinate professional staff and establish and implement a team-based program of staff development and training.  The position will also establish priorities among assignments and explain and enforce agency policies, procedures, and state and area statutes and requirements.  This position provides a great opportunity for someone who is focused on ensuring the Department provides the best possible services for children and families.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent management and communication skills, as well as strong leadership capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Advocacy Case Supervisor
• Serves as working supervisor
• Establishes and implements a team-based program of staff development and training for subordinate staff
• Reviews and corrects subordinate responses to correspondence received by the Department for Administrator’s or Director’s signature
• Explains and enforces agency policies, procedures, and state and area statutes and requirements
• Provides input into technical staff conferences to assess needed services
• Plans, directs, and conducts extensive and complex research or administrative studies of division operations; establishes, evaluates, and monitors a complex reporting system
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires an MSW or a master’s degree in a related human services field
• Requires three years of administrative child welfare experience with an MSW or four years of administrative child welfare experience with a master’s degree in a related human services field
• The college or university issuing a bachelor’s or master’s degree must be accredited, and the degree program in social work must be approved by the Council on Social Work Education.

Preferred Qualifications

• 4 years of professional experience functioning as an advocate within a public or private organization
• 3 years of experience supervising professional child welfare staff in a public or private organization
• 3 years of professional experience developing a team-based program of staff development and training for subordinate staff in a public or private organization
• 3 years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills
• 2 years of professional experience exercising a high degree of initiative and independent judgment in interpreting and developing policies, standards, and procedures for a public or private organization
• 2 years of professional experience analyzing and evaluating programs and operations for a public or private organization
• 2 years of professional experience serving in a liaison capacity for a public or private organization

Conditions of Employment

1. Requires ability to pass a background check
2. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.