Advanced Labor Relations Specialist (PSA Opt. 1)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Sep 23, 2025
Location: 

Springfield, IL, US, 62703

Job Requisition ID:  50275

Job Requisition ID: 50275 
BPIS: 08604

Start Date: 09/23/2025

Closing Date: 10/07/2025
​Agency: Department of Healthcare and Family Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None
Salary: Anticipated starting salary range $9,000 - $11,000.
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Confidential Exclusion from RC063 Collective Bargaining Coverage


A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Statement:

The Department of Healthcare and Family Services, Division of Personnel and Administrative Services is seeking to hire a Labor Relations Specialist. This position will assist with labor relations issues, grievances, disciplinary actions, and contract interpretations for an assigned portion of the agency. Additionally, this position will work in a team environment to resolve employee grievances concerning the interpretation and application of agency policy and other issues concerning terms and conditions of employment.

 

The ideal candidate will be professional, organized, and results orientated while possessing excellent communications skills. This position provides a great opportunity for someone who possess the ability to remain calm in high stress situations and is passionate about labor relations management.

 

HFS values employees with different backgrounds, life experiences, and talents.  

Employees receive a robust benefit package including:

 

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)

 

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), We value staff as our greatest asset at the Illinois Department of Healthcare and Family Services (HFS). We work in a spirit of teamwork to help millions of Illinoisans access high-quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

 

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

 

Essential Functions

  • Serves as an advanced Labor Relations expert for assigned areas of the agency
  • Interprets and advises Agency supervisory and management staff regarding grievance procedures and appropriate disciplinary action
  • Evaluates complex and sensitive labor relation issues and address in accordance with appropriate rules or governing authority
  • Represents HFS at 3rd Level grievances, arbitration, Civil Service Commission (CSC) Hearings, Illinois Department of Employment Security (IDES) Hearings, and Rules Grievances
  • Collaborates with HR Administrator on the development of curriculum for training supervisory staff on CBA topics such as Affirmative Attendance, Discipline, Grievances, and Arbitration
  • Prepares research for contract negotiations
  • Establishes and maintains working relationships with AFSCME Council 31 and Illinois Nurses Associate
  • Investigates and responds to Unfair Labor Practice Charges filed with the Labor Board
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completing (4) four years of college, preferably with public or business administration courses
  • Requires prior experience equivalent to (3) three years of progressively responsible administrative labor relations or employee relations experience in a public or business organization

Preferred Qualifications

  • Three (3) years of professional experience working in a labor relations office
  • At least three (3) years of professional experience representing an employer in employee grievances and disciplinary matters
  • At least (3) years of experience interpreting and explaining provisions of union contracts, employee handbooks, legal documents, policies, and procedures
  • At least three (3) years of professional experience drafting labor relations or human resource communications such as disciplinary charges, memorandums of understanding, grievance responses, etc
  • Three (3) years of professional experience working with various levels of management and union representatives in a labor relations capacity
  • Three (3) years of professional personnel experience in a private or public organization maintaining confidentiality and handling sensitive information with professionalism
  • Two (2) years of professional experience communicating with both internal and external stakeholders regarding labor relations and/or human resource matters
  • One (1) year of experience participating in the collective bargaining process negotiating labor a greements, settlement agreements, supplemental agreements, or memorandum of understanding

Conditions of Employment

  • Requires the ability to pass a background check
  • Requires the ability to travel in the performance of duties, with overnight stays as appropriate
  • Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends
  • Requires the ability to utilize and maintain state issued equipment such as a laptop
    The conditions of employment listed here are incorporated and related to any of the job duties as listed in
    the job description.

Work Hours:  Monday - Friday 8:30am - 5:00pm 
Work Location: 2946 Old Rochester Rd, Springfield, Illinois, 62703 
Agency Contact: HFSDPASApps@illinois.gov
Posting Group: Leadership & Management

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield