Assistant Bureau Chief of Technical Operations (Senior Public Service Administrator Opt 3)
Springfield, IL, US, 62702
Job Requisition ID: 53241
BPIS: 10151
Start Date:
Closing Date: 02/19/2026
Agency: Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: Management Information System/Data Processing/Telecommunications
Bilingual Option: None
Salary: Anticipated starting salary $9,174/monthly; Full salary range $9,174 - $11,174/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Agency
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
The Department of Healthcare and Family Services, Division, Bureau of Technical Operations is seeking to hire an outgoing energetic individual to serve as an Assistant Bureau Chief to join our team supporting the Illinois Department of Innovation and Technology (DoIT). The DoIT Team at HFS is leading a transformation to modernize the way citizens interact with the State of Illinois agency responsible for providing a wide variety of healthcare and family services/benefits to Illinois residents. The ideal individual will possess a passionate and engaging personality, charismatic and enthusiastic communications skills, articulate written communications skills, demonstrate the ability to work cohesively with internal and external partners, be adaptable, possess strong organizational and planning skills, extensive experience with project planning methodologies, especially Agile-based, demonstrate full spectrum of experience working as a leader in large-scale information systems projects spanning a broad range of information systems from hierarchical-based legacy systems to contemporary relational-based object oriented systems, imaginative and creative problem solving skills, risk management experience, prioritization skills, experience with security requirements for regulated data such as Criminal Justice Information, Personal Heath Information, Personal Identification Information, and a passion for meeting project deadlines on time and on budget. Working for the State of Illinois, employees receive excellent benefits and we welcome and value employees with different backgrounds, life experiences, and talents. We invite qualified candidates to join our professional IT team as we transform technology for the State of Illinois!
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
Essential Functions
- Subject to management approval, serves as Assistant Bureau Chief of the Bureau of Technical Operation for the Department of Innovation & Technology (DoIT) supporting the Department of Healthcare and Family Services by assisting in the overall data processing and information system planning
- Serves as full line supervisor
- Performs highly complex advisory and consultative functions for agency managers and otheruser staff statewide relative to all facets of bureau operations
- Represents the department as agency spokesperson in a liaison capacity with federal and stateagencies, DoIT officials, various vendors, and other agency bureaus and divisions
- Develops, coordinates and manages special projects of varying size and complexity involvinginformation systems application development, program area, and user participation
- Reviews, analyzes, and gives final authorization on unit changes and upgrades
- Performs other duties as required or assigned which are reasonably within the scope of theduties enumerated above
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with coursework in Information Technology or a related field
- Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in management information systems and/or computer systems
Preferred Qualifications
- Four (4) years of professional experience with public and business administration, principles and practices
- Four (4) years of professional experience with service objectives, activities and operational systems
- Four (4) years of professional experience leading and managing medium to large information systems teams
- Three (3) years of professional experience as frontline supervisor successfully handling performance and disciplinary matters
- Three (3) of extensive healthcare technology experience with a large provider, health insurer, government agency, or research institution
- Three (3) of experience as a business analyst interfacing between business and information technology departments/units
- Three (3) of experience with IT system design, software-as-a-service, platform-as-a-service, cloud-based environments and federated application security solutions
- Bachelor’s degree
Conditions of Employment
- Requires the ability to verify identity
- Requires employment authorization to accept permanent full-time position with the State of Illinois
- Requires the ability to pass a position specific, agency required background check
- Requires self-disclosure of criminal history
- Requires the ability to travel in the performance of duties, with overnight stays as appropriate
- Requires the ability to work outside of normal business hours to meet deadlines
- Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
- Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties
- Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours: Monday - Friday 8:30 a.m. to 5:00 p.m
Headquarter Location: 2200 Churchill Rd, Springfield, Illinois, 62702
Work County: Sangamon
Email: HFS.DPASApps@illinois.gov
Posting Group: Leadership & Management
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield