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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

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To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Mar 9, 2023

Springfield, IL, US, 62702-3397

Job Requisition ID:  25158

Agency:  Teachers' Retirement System of the State of Illinois 
Closing Date/Time:   
Salary:  $3,306 - $3,306 
Job Type:  Hourly Full Time 
County:  Sangamon 
Number of Vacancies:  1 



****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Job Summary

Under the supervision of the Benefits Supervisor, the Benefits Analyst I performs a variety of complex tasks such as processing and calculating one type of claim (retirement, refund and single sum, APB, disability, or survivor benefit) or calculating five types of optional service adjustments with proficiency. This position is responsible for responding to inquiries regarding benefit claims or optional service adjustments and working with the Benefits Supervisor to accomplish assigned tasks. In addition, this position provides technical and clerical support to the Benefits Department.

Essential Functions

  • Organize refund and single sum, disability, APB, survivor benefits, and/or retirement applications for claim processing as needed.
  • Provide technical and clerical support to the benefits department including but not limited to preparing letters for review and approval, mailing, scanning, and recording receipt of documents.
  • Review daily work and determine how work should be distributed throughout the unit including identifying “Rush” requests.
  • Calculate one type of claim or five types of optional service adjustments using the appropriate applications for verification by another analyst.



Knowledge, Skills, Abilities

  • Review, analyze, and interpret homebound documentation, W2 forms, Social Security Itemized Statement of Earnings and other pertinent documentation sent to TRS from the member or their employer with assistance from more senior staff members. 
  • Audit member records to determine eligibility for benefits or optional service.
  • Respond to inquiries and correspondence received from members and internal staff. Modify standard letters or create customized letters, as needed.
  • Review and submit Excess Contribution Refunds and 1% Survivor Benefit Refunds. Follow up with members, school districts, retirement systems, and financial institutions as necessary.
  • Participate in the Mandatory Distribution research as needed.
  • Participate in the Member Accumulated Contribution research project as needed.
  • Print reciprocal service histories via the Illinois Municipal Retirement Fund (IMRF) and State Universities Retirement System (SURS) website and maintain a follow up system with the Chicago Teachers’ Pension Fund (CTPF) via email or phone contact when required or requested.
  • Calculate removals of at least five types of optional service adjustments where no payments have been made as needed.
  • Receive, review, and process out of state verification forms (OSV’s) regarding past Illinois teaching service.  Send responses to member or employer as required
  • Prepare Social Security income verifications as needed.
  • Assist in special projects using the agile scrum methodology as needed.

Minimum Requirements

  • Bachelor’s degree in math, statistics, accounting, education, business, or a related degree OR Candidates without a degree must possess four (4) years of progressive responsibility in a related business or education field.
  • Preferred experience with pensions, benefits and or employee relations.
  • Critical skills required are analytical skills, computational skills, communication skills and interpersonal skills as well as the ability to utilize existing computer applications and interact effectively both verbally and through written correspondence with members.

Work Hours:  M-F 8:30 - 4:30 
Work Location: 2815 W. Washington St., Springfield, IL 62702-3397 
Agency Contact: 
Job Family: Fiscal/Finance/Business 


TRS provides retirement benefits for teachers who are employed by all Illinois public common and charter school districts located outside the city of Chicago. The Illinois Pension Code contains the laws relating to our creation, benefits, and administration.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: