Business Analyst II (Information Systems Analyst II, Option M)
Springfield, IL, US, 62701
Job Requisition ID: 48358
Posting Date: 07/08/2025
Closing Date: 07/21/2025
Agency: Department of Innovation and Technology
Class Title: INFORMATION SYSTEMS ANALYST II - 21166
Skill Option: Multi / Other - Information Technology
Bilingual Option: None
Salary: Anticipated Starting Salary: $7,787.00/Monthly -Full Range: $7,787 - $11,450/Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063
Merit Comp Code: N/A
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Business Analyst II supporting the Illinois Department of Commerce & Economic Opportunity (DCEO) in performing complex professional and advisory functions in Solutions Development. In this role, you will work with teams developing applications that are of a complex, high priority, or specialized in nature utilizing tools such as Microsoft Visio, Word, PowerPoint, Excel, and Azure DevOps (ADO). As a Business Analyst, you will conduct business process analysis, mapping, and modeling. In addition, you will serve as a project coordinator assisting project managers with facilitating meetings, following up on project timelines and schedules. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.a
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Under administrative direction, serves as the Business Analyst II for the Department of Innovation & Technology (DoIT) supporting the Illinois Department of Commerce & Economic Opportunity (DCEO) performing complex professional and advisory functions in the Solutions Development section.
- Leads business process re-engineering, writing test cases, system and user acceptance testing, training, system implementation and end user support for various applications such as LIHEAP, Weatherization, PIPP, and CSBG.
- Utilizes best practices in the field of business analysis to design new systems and to modify and enhance existing systems.
- Leads preparation of gap analyses, cost benefit analyses, and comparative replacement analyses.
- Evaluates scope and complexity of work assignments and sets realistic completion dates.
- Develops and maintains collaborative relationships with senior management, internal and external stakeholders, subject matter experts, project managers, developers, and other technical resources and consultants.
- Keeps abreast of new developments in the Information Technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science, or directly related fields.
- Requires three (3) years of professional experience a related Information Technology field.
Specialized Skills
- Requires three (3) years of professional experience eliciting, documenting, and managing business and technical requirements for complex IT projects into clear, actionable Business, Functional, and technical requirements, including the development of business process descriptions, epics, features, user stories, acceptance.
- Requires three (3) years of professional experience working collaboratively with cross-functional teams on the development, testing, and deployment of complex high-priority, or specialized applications utilizing tools such as Microsoft Visio, Word, PowerPoint, Excel and Azure DevOps (ADO).
- Requires two (2) years of professional experience conducting business process analysis, mapping and modeling to identify opportunities for operational improvement and system enhancement.
Preferred Qualifications (In Order of Significance)
- Three (3) years of professional experience eliciting, documenting, and managing business and technical requirements for complex IT projects into clear, actionable Business, Functional, and technical requirements, including the development of business process descriptions, epics, features, user stories, acceptance.
- Three (3) years of professional experience working collaboratively with cross-functional teams on the development, testing, and deployment of complex high-priority, or specialized applications utilizing tools such as Microsoft Visio, Word, PowerPoint, Excel and Azure DevOps (ADO).
- Two (2) years of professional experience conducting business process analysis, mapping, and modeling to identify opportunities for operational improvement and system enhancement.
- Three (3) years of professional experience writing business process descriptions, epics, features, use cases, test cases, training materials, reports, and project documentation.
- Three (3) years of professional experience coordinating and managing project timelines, schedules, and deliverables, including facilitation of meetings and status reporting for IT initiatives.
- Three (3) years of professional experience preparing gap analyses, cost-benefit analyses, and software replacement evaluations, including assessing ‘software as a service’ options versus in-house development.
- Ability to prioritize and manage multiple concurrent assignments, set realistic deadlines, and effectively communicate project progress and challenges to management and stakeholders.
- Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature and recommending solutions.
- Ability to establish and maintain effective working relationships with associates, vendors, clients, and other agency partners.
- Developed verbal and written communication skills to effectively convey technical information, business process changes, and project status to both technical and non-technical audiences.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
- Requires the ability to verify identity.
- Requires employment authorization to accept permanent full-time position with the State of Illinois.
- Requires the ability to pass a position specific, agency required background check.
- Requires self-disclosure of criminal history.
- Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
- Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
- Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S.
- Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
- Requires the ability to travel in performance of duties.
- Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays.
- The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30 - 5:00 PM Monday - Friday
Work Location: 607 E Adams St Springfield, IL 62701-1634
Agency Contact: Jessica.Jordan2@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield