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CLERICAL SUPPORT TRAINEE (Disabled Workers Trainee Program)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  May 20, 2025
Location: 

Springfield, IL, US, 62703

Job Requisition ID:  47016

Job Requisition ID: 47016

Opening Date: 05/21/2025
Closing Date: 06/04/2025
​Agency: Department of Human Services
Class Title: CLERICAL TR - 08050 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Salary (Eff 7/1/25) $3,317-$4,156/month ($39,804-$49,872/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014
Merit Comp Code: 

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

You must submit verification documentation of a disability.  This can include, but is not limited to, the following:

      • Statements or letters on a physician's/medical professional's letterhead
      • Statements, records or letters from a Federal Government agency that issues or provides disability benefits
      • Statements, records or letters from a State Vocational Rehabilitation Agency counselor
      • Other documentation that meets the requirements of the ADAA

This information must be on file with the CMS Disabled Workers Program Coordinator to be eligible for this position. If you are already a verified member of DWTP, you don’t have to resubmit this information.  Contact CMS at CMS.DisabilityResCen@illinois.gov to verify if you are a member. It is highly recommended that you submit the paperwork through this system or at this email.  If these options are not available to you, you can submit your paperwork via fax at 217-557-6683 or mail to CMS 130 W Mason Springfield, IL 62702

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under immediate supervision, serves as a Clerical Support Trainee through the Disabilities Worker Training Program (DWTP) for a period of six to seventy-two months.  Performs a variety of office support functions for the Office of Learning and Talent Development.  Becomes familiar with various reports and training materials to assist in gathering information for report preparation, training needs and responding to training and support service program inquiries for review by the supervisor.  Prepares training and support services materials, records, reports and other documents for the Bureau.  Sorts, date stamps and distributes incoming mail.  Assists in updating the Bureau’s training calendar, scheduling training as well as support service program events, and preparing materials in preparation for trainings and support service program events.  Answers, screens, and forwards incoming telephone calls. Responds to routine, nontechnical inquiries. Refers calls to appropriate staff. 

Target title(s): Office Coordinator

Essential Functions

  • Serves as a Clerical Support Trainee through the Disabilities Worker Training Program (DWTP) for a period of six to seventy-two months. Performs a variety of office support functions for the Office of Learning and Talent Development utilizing automated office equipment, including a personal computer.

  • Prepares training and support services materials, records, reports and other documents for the Bureau.

  • Answers, screens, and forwards incoming telephone calls.

  • Becomes familiar with the agency’s timekeeping system. Assists the Bureau’s timekeeper with entering employee’s daily attendance in a computerized payroll system, resolves outstanding time issues including incorrect or missing entries, etc..

  • Assists the Bureau in maintaining inventory of equipment.

  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school.

  • Requires no previous experience.

  • The Clerical Trainee class has been identified as subject to provisions of the Personnel Code 20 ILCS 415/17b, according to which suitable positions at state agencies may be identified and included in the Disabled Workers Training Program (DWTP) and are thereby reserved for the employment and training of individuals with disabilities. Qualified participants in the program are authorized to work at least 20 hours per week, and the training program duration may be extended up to a maximum of 72 months to allow for the program goals to be achieved and the incumbent to become eligible for promotion to an appropriate full-time position.  The actual duration of the DWTP training period is dependent upon the desirable requirements of the target title and the percentage of a full-time equivalent work schedule that the incumbent works as a trainee. Individuals who successfully complete a trainee appointment are eligible for promotion to the target title without further examination.

Preferred Qualifications

  • Ability to keyboard accurately at 30 wpm.

Conditions of Employment

  • Pursuant to Public Act 101-0533 and the intent of the Disabled Workers’ Trainee Program, requires certified disability defined by the Federal Americans with Disabilities Act (ADA).

Work Hours: Mon-Fri, 8:30am-5:00pm

Work Location: 5020 Industrial Ave, Springfield, Illinois, 62703

Office of Human Resources

Office of Learning and Talent Development

Agency Contact: Joshua.M.Bailey@illinois.gov

Posting Group: Office & Administrative Support; Social Services

 

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield

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