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CLERICAL TEAM SUPERVISOR

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  May 20, 2025
Location: 

Springfield, IL, US, 62701-1222

Job Requisition ID:  46497

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

 

Job Requisition ID: 46497 
Closing Date: 06/04/2025
​Agency: Department of Children and Family Services

Title: Office Administrator III
Class Title: OFFICE ADMINISTRATOR III - 29993 
Skill Option: Keyboarding 
Bilingual Option: None
Salary: Anticipated Starting Salary $4,246/Month - Full Salary Range $4,246-$5,701/Month
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as a supervisor. Under administrative direction, this position oversees the activities of a team of professional DCFS licensing staff regarding clearances; develops and maintains logs, tracking systems, and reports related to the processing of Authorization for Background Checks and clearances; monitors and reviews data entry. Additionally, the position provides specialized, technical secretarial and office support functions, utilizing extensive independent knowledge, judgment, and discretion.

This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

  • Directs and monitors support staff engaged in the performance of complex, specialized clerical functions which require the application of agency policies and procedures.
  • Serves as working supervisor; assigns and reviews work; provides guidance and training to assigned staff.
  • Provides specialized, technical secretarial and office support functions, utilizing extensive independent knowledge, judgment, and discretion.
  • Coordinates the receipt and review of background check authorization forms and results, dissemination to Department and childcare facility staff, and follow-up recommendations to the Department.
  • Develops and maintains logs, tracking systems, and reports related to the processing of Authorization for Background Checks and clearances.
  • Recommends establishment of new operating procedures or revision of existing methods.
  • Performs various critical data entry transactions
  • Performs other duties as required or assigned which are reasonably within the scope of the duties

Minimum Requirements

  • Requires knowledge, skill, and mental development equivalent to completion of two years of study at a secretarial/business college and one year of office experience, or completion of high school and three years of Office Assistant experience, or three years of independent business experience.
  • Requires ability to keyboard accurately at 30 wpm.

Conditions of Employment

  • Requires completion of a background check and self-disclosure of criminal history.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday 8:30 am to 5:00 pm
Work Location: 4 W Old State Capitol Plz, Springfield, Illinois, 62701-1222

Supervisor: Vacant 
Agency Contact

Name: Destiny Wright
Email: Destiny.Wright@illinois.gov (For Questions Only)
Posting Group: Office & Administrative Support

 

This position DOES NOT contain “Specialized Skills”.

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

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