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We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Sep 19, 2022

Springfield, IL, US, 62702-5145

Job Requisition ID:  18781

Are you looking for a rewarding career in a workplace that values all workers? The State of Illinois Disabled Worker Trainee Program (DWTP) was designed to give individuals with a federally certified disability the opportunity to join the State of Illinois workforce. This exciting trainee position will provide you with on the job training to improve your clerical skills to perform clerical work including, but not limited to: sorting, alphabetizing, filing, posting simple records, proofreading, using basic mathematical skills and utilizing office technology. Successful completion of this trainee program will result in full time employment with the State of Illinois in a clerical role. The State of Illinois offers a wide range of benefits including health, dental and vision in addition to a competitive pension program. We invite all interested applicants to reach out to or call (217) 524-7514 for immediate assistance.


The target title for the clerical trainee titles is an Office Associate, Opt 2, which requires the ability to accurately keyboard 45 words per minute.


The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, twelve holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).


The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.


Agency :  Department of Revenue 
Closing Date/Time: 10/11/2022
Salary:   $2,788 - $3,606 (Anticipated Salary for Non-State $2,788)  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number 18781

Job Responsibilities

  • Under immediate supervision, for a period of not less than six (6) months with trainee participation from at least 20 hours per week up to a fulltime equivalency work schedule during the training period not to exceed seventy-two (72) months, receives on-the-job training to gain experience in the maintenance of records, and processing of routine documents, records, and files within a specific area of the Department of Revenue (IDOR) Taxpayer Services Program.
  • Receives training on keyboarding and/or composing of simple letters, tables, records, reports, and other material from copy in accordance with detailed instructions.
  • Receives on-the-job training utilizing IDOR technology and office equipment in the performance of duties.
  • Receives training in serving as back-up receptionist and back-up timekeeper.
  • Receives training on processing incoming mail items.
  • Boxes files and documents for storage and/or shredding with accompanying transmittals.
  • Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires no previous experience.
  • Requires a verified disability, as recognized by the Americans with Disabilities Act Amendments Act of 2008 (ADAA).

The Clerical Trainee class has been identified as subject to provisions of the Personnel Code 20 ILCS 415/17b, according to which suitable positions at state agencies may be identified and included in the Disabled Workers Training Program (DWTP) and are thereby reserved for the employment and training of individuals with disabilities. Qualified participants in the program are authorized to work at least 20 hours per week, and the training program duration may be extended up to a maximum of 72 months to allow for the program goals to be achieved and the incumbent to become eligible for promotion to an appropriate full-time position.

The actual duration of the DWTP training period is dependent upon the desirable requirements of the target title and the percentage of a full-time equivalent work schedule that the incumbent works as a trainee. Individuals who successfully complete a trainee appointment are eligible for promotion to the target title without further examination.


The target title for the  clerical trainee titles is an Office Associate, Opt 2, which requires the ability to accurately keyboard 45 words per minute.

Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • Requires ability to lift and carry documents and boxes weighing up to 50 pounds.
  • Requires ability to climb stairs to file boxes above shoulder level.

Work Hours:  8:00am-4:30pm, Monday-Friday  
Work Location: IL Department of Revenue 

Taxpayer Services/Property Tax

101 W Jefferson St Springfield, IL 62702-5145  

Agency Contact: 

Jacki Summers

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

PHONE- 217-782-6239


Job Family:  Clerical and Administrative Support  


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


You must submit verification documentation of a disability.  This can include, but is not limited to, the following:

  • Statements or letters on a physician's/medical professional's letterhead
  • Statements, records or letters from a Federal Government agency that issues or provides disability benefits
  • Statements, records or letters from a State Vocational Rehabilitation Agency counselor
  • Other documentation that meets the requirements of the ADAA

This information must be on file with the CMS Disabled Workers Program Coordinator to be eligible for this position. If you are already a verified member of DWTP, you don’t have to resubmit this information.  Contact CMS at or or  217-524-7514 to verify if you are a member. It is highly recommended that you submit the paperwork through this system or at this email.  If these options are not available to you, you can submit your paperwork via fax at 217-557-6683 or mail to CMS 130 W Mason Springfield, IL 62702. 


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:



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