Chief Examiner of Market Conduct

Position Overview

The Department of Insurance is seeking to hire a Deputy Director of Market Conduct to perform highly responsible administrative work in directing the Market Conduct Division.  This position plans, organizes and directs the activities of a large staff of technical personnel who conduct market conduct examinations of the entire operations of all insurance companies licensed to conduct business in the State of Illinois; assists in policy development and implements policies and procedures relative to the planning, development and administration of all regulation of insurance carriers; participates on task forces and committees of the Department and insurance industry for developing, researching and/or implementing new policies or procedures; leads agency efforts at the National Association of Insurance Commissioners, Insurance Regulatory Examiners Society and Market Analysis working groups to support national exams and lead exams of insurance carriers in Illinois; directs the preparation for and conducts informal meetings with company representatives regarding the content of examination reports; serves as full line supervisor; initiates operations methods and procedures.  Travels to various sites to represent the Chief Deputy Director of Product Lines or the Director at meetings and hearings.  We invite all qualified applicants to apply.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Plans, organizes, and directs the activities of a large staff of technical personnel who conduct market conduct examinations of the entire operations of all insurance companies licensed to conduct business in the State of Illinois: 
    • assists in policy development and implements policies and procedures relative to the planning, development, and administration of all regulation of insurance carriers;
    • assists the Chief Deputy Director of Product Lines or Director in performing advisory work with legislative officials, various public and private agencies, and representatives of Insurance Regulatory departments in other states;
    • participates on task forces and committees of the Department and insurance industry for developing, researching and/or implementing new policies or procedures; 
    • exercises initiative and authority in representing the Department in contacts with other agencies.
• Serves as full line supervisor: 
    • assigns and reviews work; 
    • provides guidance and training to assigned staff; 
    • counsels staff regarding work performance; 
    • reassigns staff to meet day-to-day operating needs; 
    • establishes annual goals and objectives; 
    • approves time off; 
    • adjusts first level grievances; 
    • effectively recommends and imposes discipline, up to and including discharge; 
    • prepares and signs performance evaluations; 
    • determines and recommends staffing needs.

Essential Functions Cont'd

• Directs the preparation for and conducts informal meetings with company representatives regarding the content of examination reports, directs the drafting of legal documents relating to the concluding of regulatory action and represents the Chief Deputy Director of Product Lines or Director at regulatory hearings of insurance companies: travels to attend meetings and hearings.
• Participates in agency efforts at the National Association of Insurance Commissioners, Insurance Regulatory Examiners Society and Market Analysis working groups to support national exams and lead exams of insurance carriers in Illinois.
• Assists in the establishment of Department programs and policies: 
    • interprets executive orders for agency personnel; 
    • recommends procedures for program operation and implementation with the Department; 
    • directs studies involving procedural and program analysis, standards development and research and program planning for the Department.
• Makes estimates for personnel services in conjunction with budget matters and requests: 
    • coordinates the budget with updated personnel procedures and other operational funds; 
    • directs the preparation of the budget proposals for the area and makes recommendation for their implementation.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
 

Minimum Qualifications

•  Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college supplemented by coursework in auditing, accounting, finance, or insurance.
•  Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in the insurance industry and requires Market Conduct management (MCM) designation.
 

Preferred Qualifications

• Prefers four (4) years of experience gaining thorough knowledge of the Illinois Insurance Code and Administrative Rules.
• Prefers four (4) years of experience gaining thorough knowledge of agency programs and service objectives, activities, and operational systems.
• Prefers four (4) years of experience gaining thorough knowledge of staff utilization and employee motivation.  
• Prefers four (4) years of experience gaining extensive knowledge of agency policies and procedures.
• Prefers four (4) years of experience developing and managing a major agency program.
• Prefers four (4) years of experience analyzing administrative programs and adopting an effective course of action.
• Prefers two (2) years of experience developing, installing, and evaluating new and revised methods, procedures, and performance standards.
• Prefers two (2) years of experience exercising judgment and discretion in developing, implementing, and interpreting departmental policies and procedures.
• Prefers two (2) years ability to estimate and budget for future needs and cost of personnel, space, equipment, supplies, and services.
• Prefers two (2) years ability to develop and maintain cooperative working relationships.
 

Conditions of Employment

• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Requires the ability to pass a background check.    
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
 

About the Agency

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.

State of Illinois employees enjoy a robust benefit package, including:

• Health, Life, Vision, and Dental Insurance
• 13 Paid Holidays annually, 14 on even numbered years
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• 12 Paid Sick Days annually (sick days carry over from year to year)
• 12 Weeks Paid Maternity/Paternity Leave
• 3 Paid Personal Days annually
• Pension Plan
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Flexible work schedules may be available, dependent upon position
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.