Communications Officer (Public Service Administrator Opt. 1)
Springfield, IL, US, 62702-5170
Job Requisition ID: 46852
Posting Date: 04/29/2025
Closing Date: 05/12/2025
Agency: Department of Innovation and Technology
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated Starting Salary $7,966, a month; Full Range $7,966 - $11,759 monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063
Merit Comp Code: None
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Communications Officer. In this role, you will organize, execute and implement internal communication processes and strategies for the Department of Innovation & Technology (DoIT); develop and implement strategic plans to achieve the communication’s division goals and objectives; and provide comprehensive support in event planning and communications, internal campaign management, and social media strategy, ensuring effective outreach and promotion of agency initiatives.
If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health, life, dental and vision plans.
- Flexible work schedules (when available and dependent upon position)
- 10 -25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 12 weeks of paid parental leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
- Subject to management approval, serves as the Communications Officer, organizing, executing and implementing internal communication processes and strategies for the Department of Innovation & Technology (DoIT).
- Develops and implements strategic plans to achieve the communication’s division goals and objectives.
- Provides comprehensive support in event planning and communications, internal campaign management, and social media strategy, ensuring effective outreach and promotion of agency initiatives.
- Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in general administration, business marketing, labor, or personnel.
- Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in general administration, business marketing, labor, or personnel in a public or business organization.
Specialized Skills
- Requires three (3) years of professional experience designing, implementing, and evaluating internal communication strategies and processes to enhance organizational engagement, streamline information flow, and ensure effective message delivery to diverse internal audiences.
- Requires three (3) years of professional experience utilizing content management systems (CMS) or communication workflow platforms to efficiently manage, track, and approve requests, ensuring streamlined processes and timely delivery of communication initiatives.
- Requires three (3) years of professional experience creating high-quality content tailored for diverse communication platforms including newsletters, websites, emails, and digital signage to effectively reach and engage target audiences.
Preferred Qualifications (In Order of Significance)
- Three (3) years of professional experience designing, implementing, and evaluating internal communication strategies and processes to enhance organizational engagement, streamline information flow, and ensure effective message delivery to diverse internal audiences.
- Three (3) years of professional experience utilizing content management systems (CMS) or communication workflow platforms to efficiently manage, track, and approve requests, ensuring streamlined processes and timely delivery of communication initiatives.
- Three (3) years of professional experience creating high-quality content tailored for diverse communication platforms including newsletters, websites, emails, and digital signage to effectively reach and engage target audiences.
- Three (3) years of professional experience applying advanced writing, editing, and communication skills to effectively develop and deliver messaging to enhance organizational reputation and outreach within a public or private organization.
- Three (3) years of professional experience planning and coordinating events, managing internal communication campaigns, and promoting organizational culture and initiatives through strategic outreach efforts.
- Three (3) years of professional experience using digital and social media platforms including assisting with content creation, developing engagement strategies, and analyzing performance metrics to optimize and enhance an organization's online presence and impact.
- Ability to develop and maintain cooperative working relationships.
- Ability to analyze administrative problems and adopt an effective course of action.
- Demonstrated verbal and written communication skills.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
- Requires the ability to verify identity.
- Requires employment authorization to accept permanent full-time position with the State of Illinois.
- Requires the ability to pass a position specific, agency required background check.
- Requires self-disclosure of criminal history.
- Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
- Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
- Requires the ability to work outside of normal business hours to meet deadlines.
- Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
- Requires appropriate, valid driver’s license and the ability to travel in performance of duties with overnight stays.
- The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: Monday - Friday 8:30AM - 5:00PM
Work Location: 120 W Jefferson St Springfield, IL 62702-5170
Agency Contact: Tristan Molumby
Email: Tristan.J.Molumby@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.