Credit Card and Cash Management Administrator (PUBLIC SERVICE ADMINISTRATOR OPT 2)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 26, 2024
Location: 

Springfield, IL, US, 62702

Job Requisition ID:  43281

Job Requisition ID: 43281 
Closing Date/Time: 12/17/2024
Agency: Department of Revenue
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial 
Bilingual Option: None 
Salary: $7,966 - $8,750/mo.; ($95,592 - $105,000/yr.)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: GB-062

 

****A RESUME IS REQUIRED FOR THIS JOB POSTING****


Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees
earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your
application. Please note that the Department of Revenue must verify proof of higher education for
any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the
position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position Overview

 

Would you like to work for a professional organization that offers career and personal growth opportunities? How about steady hours and an exceptional benefits package? The Illinois Department of Revenue (IDOR) is seeking to hire Credit Card and Cash Management Administrator (Public Service Administrator option 2) to oversee the functions of the Credit Card and Cash Management Section within the Electronic Commerce Division (ECD).  ECD serves to improve the efficiency and processing of returns, deposits, and payments for IDOR.  The Section staff manage relations with the lockbox vendor bank, depository bank, Treasurer’s Office, and Comptroller’s Office and collaborates with other sections to set up electronic filing and payment programs. The Credit Card and Cash Management Administrator will perform a wide array of functions including maintaining and troubleshooting issues within an accounts receivable monitoring system; keeping staff apprised of changes in tax laws and processing and procedural issues; reviewing current methods and recommending improvements; and preparing various detailed reports to share information with senior management and others.  This position serves as a full line supervisor for a small staff of Revenue Tax Specialists.  The successful candidate for this position will be familiar with Payment Card Industry Data Security Standards (PCI DSS) and the National Automated Clearing House Association (NACHA), have experience administering various electronic payment applications, and strong project management skills. Don’t let this opportunity pass you by. Apply now before time runs out!

 

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, twelve holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

 

Essential Functions

  • Under general direction, plans, monitors and directs the internal controls for the Credit Card and Cash Management Section within the Electronic Commerce Division (ECD).
  • Serves as manager of the Credit Card and Cash Management Section.
  • Monitors and coordinates the testing of internal controls established for various credit card and cash management projects such as credit card machine upgrade and changes, electronic deposits, and payments, lockbox, etc.
  • Serves as a full line supervisor.
  • Recommends to stakeholders enhancements to existing computer systems to accommodate changes resulting from credit card and cash management and treasury initiatives.
  • Monitors and reviews existing and proposed legislation to determine impact on IDOR's collection policies and procedures.
  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to four years of college preferably with courses in accounting, finance, or a related field.
  • Requires prior experience equivalent to three years of progressively responsible administrative work experience in accounting, finance, or a related field.

Preferred Qualifications

  • Five (5) years of experience working with credit card networks rules and regulations, disputes and chargebacks, and Payment Card Industry Data Security Standards (PCI DSS).
  • Five (5) years of experience administering electronic payment applications including Automated Clearing House (ACH), Fedwire, and credit card processing and related networks.
  • Five (5) years of experience working with National Automated Clearing House Association (NACHA) rules and regulations.
  • Five (5) years of experience working with current Federal and Illinois banking rules, regulations, and laws including, but not limited to, Federal Reserve Regulation E.
  • Five (5) years of experience conducting in-depth analysis to develop impact statements and plans of action due to legislation changes, policy changes, or technology changes.
  • Five (5) years of experience in lockbox operations, banking, accounting, tax administration, or finance.
  • Five (5) years of experience gathering, compiling, and analyzing data for the purpose of generating complex reports.
  • Bachelor's degree in accounting, finance, or a related field.

Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
  • Overtime is a condition of employment, and you may be requested or required to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
  • Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

 

Work Hours: Monday - Friday; 8:30am - 5pm
Work Location: Springfield - 101 W Jefferson St 
Agency Contact: Brent Stice
Email: brent.stice@illinois.gov
Posting Group: Leadership & Management

 

About the Agency

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

 

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR value diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois. 

 

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position.  As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine. 

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield