Data Storage & Backup Analyst (Information Systems Analyst III, Opt. S)

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Data Storage & Backup Analyst performing highly complex and enterprise-wide technical services exercising highly substantial creativity and originality for the Department of Innovation & Technology (DoIT). In this role, you will conduct highly complex research, installations, systems generations, configurations, testing and implementation of software relating to enterprise storage and backups. In addition, you will provide highly advanced technical assistance to clients and technicians pertaining to software and operating systems as they relate to backups and storage. This position serves as a technical project lead and coordinator for multiple major and highly complex projects utilizing knowledge of network communication concepts and principles, including server/client network configurations. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under administrative direction, serves as the Data Storage & Backup Analyst for the Department of Innovation & Technology (DoIT), performing highly complex and enterprise-wide technical services exercising highly substantial creativity and originality for the Midrange Wintel Section.
• Performs highly complex research, installations, systems generations, configurations, testing and implementation of software relating to enterprise storage and backups.
• Provides highly advanced technical assistance to clients and technicians pertaining to software and operating systems as they relate to backups and storage.
• Serves as a technical project lead and coordinator for multiple major and highly complex projects while independently planning, developing, and implementing techniques for gathering and interpreting data.
• Performs problem diagnostics of highly complex operating systems, servers, backup and storage system connectivity issues and recommends and implements corrective action utilizing knowledge of network communication concepts and principles, including server/client network configurations.
• Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with course work in computer science or directly related fields.
• Requires five (5) years of professional experience with System Services or a related Information Technology field.

Specialized Skills

• Requires five (5) years of professional experience designing, implementing, and managing backup and storage solutions utilizing hardware such as Pure Storage, Dell/EMC, HPE, Cohesity, or similar technologies with Windows server and Linux server operating systems in a large enterprise environment.
• Requires five (5) years of professional experience coordinating and leading projects within an information technology organization.
• Requires five (5) years of professional experience conducting server/client network configurations, DHCP configurations, and DNS configurations.
• Requires five (5) years of professional experience developing and evaluating complex bid proposals and requirements for storage and backup solutions.

Preferred Qualifications

• Five (5) years of professional experience designing, implementing, and managing backup and storage solutions utilizing hardware such as Pure Storage, Dell/EMC, HPE, Cohesity, or similar technologies with Windows server and Linux server operating systems in a large enterprise environment.
• Five (5) years of professional experience coordinating and leading projects within an information technology organization.
• Five (5) years of professional experience conducting server/client network configurations, DHCP configurations, and DNS configurations.
• Five (5) years of professional experience developing and evaluating complex bid proposals and requirements for storage and backup solutions.
• Five (5) years of professional experience serving as a Technical Advisor or similar role, providing expert technical assistance, advice, and guidance regarding highly complex backup and storage solutions, including architecture, engineering, and system interaction within an enterprise-level IT program.
• Five (5) years of professional experience leading and coordinating IT projects, including managing installations, documentation, testing, and implementation.
• Five (5) years of professional experience researching state of the art backup and storage technologies to provide high availability and usability for clients.
• Ability to conduct in-depth technical research and systems analysis to identify, diagnose, and resolve complex issues related to enterprise backup and storage systems, including coordinating resolution efforts across technical teams.
• Ability to maintain satisfactory working relationships with others.
• Developed verbal and written communication skills to present technical information to others with clarity and precision.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, and any other required equipment or devices.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires the ability to work outside of normal business hours to meet deadlines.
• Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends, and holidays and to serve in an on-call capacity.
• Requires the ability to travel in performance of duties.
• Requires ability to lift and carry objects weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.

The conditions of employment listed are incorporated and/or related to any duties included in the position description.

About the Agency

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.