Deputy Administrator for Central Operations
Springfield, IL, US, 62701
Job Requisition ID: 56572
BPIS: 10866
Opening Date: 06/09/2026
Closing Date: 06/24/2026
Agency: Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated starting salary $9174 a month; Full salary range $9174 - $12500 a month
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Federally Funded, Gubernatorial (Management Bill) Exclusion from Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
The Department of Healthcare and Family Services, Division of Child Support Services is seeking a qualified and motivated individual to lead Central Operations in the role of Deputy Administrator. The ideal candidate will have an innate ability to review and analyze federal and state statutes and regulations impacting the functions of the agency’s child support program in addition to planning, directing, and evaluating a system for the delivery of services. If you are detailed oriented and possess excellent communication skills, please join our team to help strengthen Illinois families both emotionally and financially.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Essential Functions
- Subject to management approval, Serves as Deputy Administrator for Central Operations for the Division of Child Support Services (CSS)
- Serves as full line supervisor
- Plans, directs, and evaluates the administrative aspects of subordinate organizations within the division
- Initiates, establishes, and implements department policy and formulates priorities and procedures for assigned areas in the Division of Child Support Services (CSS)
- Consults with high level administrators and managers within the department to resolve sensitive issues and to improve links to agency staff, the public, and/or governmental offices
- Conducts administrative staff meetings
- Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college, preferably with courses in business or public administration
- Requires prior experience equivalent to four (4) years of progressively responsible administrative experience enforcing state and federal child support statutes and regulations for a public or business organization
Preferred Qualifications
- Three (3) years of professional experience utilizing statistical analysis to evaluate child support program performance
- Three (3) years professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, conducting performance evaluations, training staff and approving time off
- Three (3) years of professional experience developing, monitoring, and evaluating operating policies and procedures preferably for a child support program
- Three (3) years of experience reviewing, evaluating, and assisting in the development, coordination and analysis of training created for division staff
- Three (3) years of professional experience reviewing and analyzing federal and state child support regulations
- Three (3) years of professional experience directing and evaluating the planning and implementation of enhancements and revisions to program policy and procedures
- Three (3) years of experience ensuring organizational compliance with federal and state laws, rules, and regulations
Conditions of Employment
- This position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information\
- Requires the ability to maintain and utilize state issued equipment such as a laptop
- Requires ability to travel in the performance of duties, with overnight stays as appropriate
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant /employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
- Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non- State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non- State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours: Monday - Friday 8:30 a.m. to 5:00 p.m.
Headquarter Location: 607 E Adams St, Springfield, Illinois, 62701
Work County: Sangamon
Email: HFS.DCSSApps@illinois.gov
Posting Group: Leadership & Management
Statement of Economic Interest:
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield