Director of Performance & Organizational Development (SPSA Opt. 1)

Essential Functions

• Subject to administrative direction, serves as the Director of Performance & Organizational Development for the Department of Innovation & Technology (DoIT), organizing, planning executing, monitoring, controlling, and evaluating the DoIT Performance and Organizational Development Program.
• Implements policy for organizational design, development and readiness, and procedures for deployment strategies of agency programs.
• Administers and oversees agencywide comprehensive process improvement (CPI) review and analysis of agency organizational functions.
• Serves as a trusted advisor to the COO, providing executive-level strategic support for operational leadership initiatives.
• Serves as full-line supervisor.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in general administration, business, marketing, labor, personnel/human resources or directly related fields.
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience general administration, business, marketing, labor, personnel or directly related fields in a public or business organization.
• Requires three (3) years of experience supervising a team of management professionals.

Preferred Qualifications (In Order of Significance)

• Four (4) years of professional experience designing, implementing, and maintaining dashboards, scorecards, or other performance analytics tools to evaluate operational performance, service delivery outcomes, workforce capacity, and organizational effectiveness.
• Four (4) years of professional experience leading organizational analysis and workforce planning initiatives, including conducting skills-gap assessments, developing role frameworks or competency models, and recommending organizational design strategies to strengthen efficiency, agility, and long-term sustainability.
• Four (4) years of professional experience supporting executive leadership by preparing performance reports, translating complex data into actionable organizational insights, and providing strategic recommendations that inform decision-making and resource allocation.
• Four (4) years of professional experience leading enterprise-wide change management and process improvement initiatives, including mapping workflows, identifying inefficiencies, implementing scalable solutions, and driving adoption through structured change management frameworks (e.g., Lean, Six Sigma, Prosci).
• Four (4) years of professional experience using performance management, data visualization, or business intelligence tools (e.g., Tableau, Power BI, or similar) to monitor and communicate organizational performance.
• Four (4) years of professional experience preparing executive-level briefing materials, decision support documents, and performance updates for senior leadership to guide strategic planning and external stakeholder engagement.
• Ability to apply evaluation theory, performance measurement methodologies, or advanced analytics to assess organizational effectiveness and identify opportunities for improvement.
• Extensive knowledge of developing and facilitating leadership workshops, team development initiatives, or organizational readiness programs to strengthen collaboration, leadership capacity, and adaptability within a large enterprise.
• Demonstrated advanced verbal and written communication skills, with the ability to deliver clear, compelling presentations and reports tailored to executive leadership, operational managers, and diverse stakeholder audiences.
• Ability to foster collaborative working relationships across technical and non-technical teams, building consensus in a flat organizational model and facilitating cross-functional alignment to achieve strategic objectives. 

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check and requires self-disclosure of criminal history.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
• Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
• Requires ability to lift and carry objects weighing up to 10 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• Requires the ability to travel in performance of duties.
• Requires adherence to the revolving door restrictions outlined in 5 ILCS 430/5-45. Consequently, employees should be aware that in the event of receiving a non-State employment offer during state employment or within one year immediately following the termination of State employment, they are required to inform the Office of the Executive Inspector General (OEIG) for the Agencies of the Illinois Governor before accepting such non-State employment. Failure to notify the OEIG may result in the imposition of a fine.
• Requires compliance with the provisions outlined in section 4A-101 of the Illinois Governmental Ethics Act, necessitating the occupant of this position to file of a Statement of Economic Interest. Pursuant to the Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.), specific state officials and employees are required to annually submit Statements of Economic Interest to the Office of the Secretary of State, which will be accessible to the public for examination and copying. Employees subject to this requirement must also file a Supplemental Statement of Economic Interest with the Executive Ethics Commission, as specified in Executive Order 15-09. Failure to submit these statements in a timely manner may result in fines and penalties.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.