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Disability Hearings Supervisor (PSA Opt 6)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Aug 2, 2022

Springfield, IL, US, 62794

Job Requisition ID:  16410

Agency:  Department of Human Services 

Posting ID: 10-64-16410

Opening Date: 08/03/2022
Closing Date/Time:  08/16/2022 
Salary:  Anticipated Salary: $5,833 - $9,583 per month 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  Gubernatorial Exclusion 063 



Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.  You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Position Overview

The Division of Rehabilitation Services is seeking to hire a self-motivated, ambitious, organized, detail-oriented supervisor to oversee staff in the Disability Hearings Unit in the Bureau of Disability Determination Services in Springfield. This position will direct, coordinate, evaluate, and monitor the activities of professional and clerical staff processing and providing disability face to face evidentiary hearings, video hearings, telephone hearings, and final disability determinations for the Office of Disability Hearings Review informal remand cases and pre- hearing cases. The Bureau of Disability Determination Services is responsible for the Social Security disability determinations for all the citizens of Illinois and is 100% federally funded and makes its decisions according to the Social Security Administrations rules and regulations.

Job Responsibilities

  1. Directs, coordinates, evaluates and monitors the activities of professional and clerical staff processing and providing of disability face-to-face evidentiary hearings, video hearings, telephone hearing, and final disability decisions, Office of Disability Adjudication and Review (ODAR) informal remand cases and pre-hearing cases.
  2. Monitors performance of Hearings Officers during hearings; reviews written decisions to ensure accordance with guidelines established by Social Security Administration (SSA).
  3. Participates in formulation of new policy and procedures as it relates to the Disability Hearings Unit.
  4. Serves as full-line supervisor.
  5. Oversees the review of disability files received from Division of Adjudicative Services in advance of hearings.
  6. Acts as general office manager.
  7. Performs other duties as assisted or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill and mental development equivalent to completion of four (4) years college with course work in a social or human services field.
  2. Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications (in priority order)

  1. Four (4) years of professional experience in the Social Security disability program working with disability hearings.
  2. Four (4) years of professional experience utilizing the provisions of the Social Security Act with disability amendments, regulations, policies, directives, interpretations, and case decisions.
  3. Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
  4. Three (3) years of professional experience working with state and federal Social Security Act (SSA) policies and rules relating to state or non-state technical procedures.
  5. Two (2) years of professional experience communicating with both internal and external stakeholders daily ensuring detailed and critical analysis of work performed.
  6. Two (2) years of professional experience interacting with and communicating in oral and written form with internal and external stakeholders.
  7. Three (3) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.

Conditions of Employment

  1. Requires advanced proficiency in commercial applications including Microsoft Word and Excel.
  2. Federally funded. Requires the ability to pass a federal employment background check.

Work Hours:  Mon - Fri, 7:00am - 3:30pm 
Work Location: 100 N 1st St Springfield, IL 62794 

Division of Rehabilitation Services

Bureau of Disability Determination Services

Technical Services/Disability Hearings
Agency Contact: 
Job Family: Administration/Management; Social Services 


About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.


As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • 10 Weeks Paid Maternity/Paternity Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:



Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this
position.  As a result, the employee should be aware that if offered non-State employment during 
State employment or within one year immediately after ending State employment, the employee shall, 
prior to accepting any such non-State employment offer, notify the Office of the Executive 
Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:


Nearest Major Market: Springfield