Discovery & Recovery Policy & Operations Advisor (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Apr 30, 2026
Location: 

Springfield, IL, US, 62702

Job Requisition ID:  55673

Job Requisition ID: 55673 
Opening Date: 04/30/2026
Closing Date: 05/14/2026
Agency:Department of Revenue
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial 
Bilingual Option: None
Salary: $9,174 - $9,962/mo.; ($110,088 - $119,544/yr.)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Yet to be Determined by the ILRB


A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Discovery & Recovery Policy & Operations Advisor (Public Service Administrator Option 2) for the Discovery & Recovery Division within Audit, headquartered out of Springfield, Illinois. This position is responsible for monitoring and tracking inventory levels, compiling and monitoring various reports, and serving as an advisor over in-house tax audits for the Division. If you are self-motivated, detail-oriented, and resourceful , then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

Essential Functions

  • Under administrative direction, serves as a technical advisor over in-house tax audits for the Division.
  • Monitors and tracks inventory levels available for selection by Assistant Division Managers (ADMs) and supervisors, ensuring mandatory audits are assigned timely and priority audits are assigned within 180 days.
  • Compiles, prepares, and monitors various statistical and management information reports using GenTax, including but not limited to: Stage Monitoring Report, Inventory Report, Direct Field Time Percentage Reports and Production reports.
  • Monitors and reviews audits coming out of progress to ensure all appropriate documentation is attached and the final determination is processed timely.
  • Serves as the project leader of year-end testing and any other major Bureau or Division projects, as assigned by the Division or managers, (e.g. implementation of new programs).
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to four years of college preferably with coursework in administration, accounting, tax accounting or tax law.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting or finance with related tax auditing work.

Preferred Qualifications

  • Six (6) years of experience working with federal tax laws and Illinois tax laws, rules, and regulations.
  • Six (6) years of current experience (i.e. within the past two years) in utilizing GenTax Datamart (or similar tax system), Data Cubes and reporting applications.
  • Five (5) years of experience in testing, monitoring, troubleshooting, and implementing system changes.
  • Six (6) years of experience developing, installing, and evaluating new and revised methods, procedures, and performance standards.
  • Four (4) years of experience communicating effectively at all organizational levels by organizing and presenting material both orally and in writing.
  • Three (3) years of experience preparing and maintaining complex statistical and informational reports.
  • Advanced proficiency in GenTax or similar tax processing software.
  • Four (4) years of experience with Microsoft Office Suite, to include Microsoft Word, Excel, and Outlook, or similar software systems.

 

Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
  • Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Monday - Friday; 8am - 4:30pm 
Headquarter Location: 101 W Jefferson St, Springfield, Illinois, 62702 
Work County: Sangamon
Agency Contact:  Brent Stice
Email:Brent.Stice@illinois.gov
Posting Group: Leadership & Management

 

Agency statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

 

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield