EMPLOYEE SERVICES MANAGER

Position Overview

Essential Functions

• Serves as the Employee Services Manager for Department of Commerce and Economic Opportunity (DCEO) in planning, organizing, and directing the operations of Benefits, Timekeeping, Payroll, and Personnel Transactions.
• Develops, implements, and maintains reports, dashboards, and data visualization tools to support Human Resources operations and ensure strategic alignment of the Unit’s efforts with the Agency’s mission.
• Serves as a member of the DCEO Labor Relations Advisory Team by making recommendations to DCEO’s Labor Relations Administrator and providing interpretation of union contracts, supplemental agreements and past practices, CMS Personnel Rules, Code, Pay Plan and DCEO rules and policies.
• Serves as a full-line supervisor.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with courses in business, public administration, human resources, personnel administration, organizational management, or related fields of study.
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience working with human resources operational functions, specifically with payroll, benefits, timekeeping, and/or labor/employee relations.

Preferred Qualifications

• Prefers five (5) years of professional work experience in a public or private organization supervising and managing multiple human resources operational units (e.g., benefits, payroll, transactions, and/or timekeeping), including ensuring compliance with federal and state regulations [e.g., Employee Retirement Income Security Act (ERISA), Affordable Care Act (ACA), Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and/or Workers’ Compensation].
• Prefers three (3) years of professional work experience in statewide personnel processes, policies and procedures, including a Personnel Code, Personnel Rules, Pay Plan, collective bargaining agreements, Family Medical Leave Act, Americans with Disabilities Act and/or other relevant laws and regulations.
• Prefers two (2) years of professional experience designing, developing, and utilizing interactive dashboards using tools such as Microsoft Power BI to integrate data from multiple sources.
• Prefers advanced proficiency in Excel, Power BI, Access, or other related data analysis software.
• Prefers three (3) years of professional experience managing an automated timekeeping program or payroll program.
• Prefers two (2) years of professional supervisory experience overseeing staff in a professional workplace setting.
• Prefers three (3) years of professional experience interpreting and applying collective bargaining unit contract language to determine discipline.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statement of Economic Interest with the Office of Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The mission of the Illinois Department of Commerce and Economic Opportunity (DCEO) is to create equitable economic opportunities across the State of Illinois. By attracting and supporting major job creators, investing in communities, strengthening Illinois’ world-class workforce, fostering innovation, and ushering in the new clean energy economy, DCEO works to fortify Illinois’ reputation as a global economic powerhouse while ensuring Illinois is the best state to live, work and do business.