Electronic Commerce Division Manager (SENIOR PUBLIC SERVICE ADMINISTRATOR)
Springfield, IL, US, 62702
Position Title: Senior Public Service Administrator, Option 1
Agency: Department of Revenue
Closing Date/Time: 11/06/2024
Salary: $8,825 - $9,583/Monthly ($105,900 - $114,996/Annually)
Job Type: Salaried
County: Sangamon
Number of Vacancies: 1
Plan/BU: TG-000
****A RESUME IS REQUIRED FOR THIS JOB POSTING****
Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Revenue must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.
The Illinois Department of Revenue (IDOR) seeks to hire a senior-level manager for the Electronic Commerce Division (ECD) of our Returns and Deposit Operations Bureau (RDOB). This position oversees the activities of ECD and, through subordinate supervisors, the individual in this position will manage approximately 6-15 Revenue Tax Specialists who work together to develop and improve the efficiency and processing of electronic returns, electronic deposits, and electronic payments for the Department. This person will serve as the Department's technical expert on the duties of the Electronic Filing Section, Electronic Payments Section, and the Cash Management Office. The ideal candidate has strong policy development and implementation skills along with oral/written communication skills and expertise with interpreting regulations, rules, and processes. Knowledge of tax rules, tax forms, and electronic filing computer systems as well as the ability to develop procedures, maintain effective working relationships with others, and supervise staff is desirable.
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, twelve holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Subject to management approval, oversees the activities of the Electronic Commerce Division (ECD).
- Serves as a full line supervisor.
- Serves on various boards, councils, and committees as a technical expert on electronic commerce issues.
- Provides managerial direction, advice, and guidance to subordinates in resolving legal and procedural barriers, technical problems, and data processing issues.
- Provides managerial direction, advice, and guidance to subordinates engaged in designing, developing, and implementing new electronic filing systems for receipt and processing of different tax types and tax documents.
- Independently performs administrative functions related to the electronic filing and electronic funds transfer programs.
- Provides managerial direction, advice, and guidance to subordinates engaged in supporting electronic funds production programs.
- Provides managerial direction, advice, and guidance to subordinates engaged in providing customer service and supporting electronic filing participants.
- Plans, assigns, supervises, and reviews the activities of staff engaged in testing internal controls for cash management projects.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to the completion of four years of college with coursework in business or public administration.
- Requires prior experience equivalent to four years of progressively responsible administrative experience in a public or business organization.
Preferred Qualifications
- Five (5) years of experience working with programs and service objectives, activities and operational systems.
- Five (5) years of experience working with computer systems as related to electronic tax filing.
- Five (5) years of experience working with State and Federal tax laws, rules and regulations.
- Five (5) years of experience working with Illinois tax forms and documents utilized in the processing of Illinois tax returns.
- Five (5) years of experience developing, installing, and evaluating new and revised methods, procedures and performance standards.
- Seven (7) years of experience leading and supervising staff.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- Overtime is a condition of employment, and you may be requested or required to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
- Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
- Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday-Friday 8:30am - 5:00pm
Work Location: 101 W Jefferson St, Springfield, Illinois, 62702
Agency Contact: Millicent Atkins
Email: REV.PostingQuestions@illinois.gov
Phone #: 217-524-5626
Posting Group: Leadership & Management
The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.
IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Revenue’s discretion.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield