Electronic Communications Project Manager (PUBLIC SERVICE ADMINISTRATOR OPT. 2)
Springfield, IL, US, 62702
Job Requisition ID: 54757
Opening Date: 04/03/2026
Closing Date: 04/17/2026
Agency:Department of Revenue
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial
Bilingual Option: None
Salary: $8,281 - $9,096/mo ($99,372 - $109,152/yr)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Managerial (Management Bill) Exclusion from RC062 Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Electronic Communications Project Unit Manager (Public Service Administrator option 2) for our Office of Publications Management in Springfield, IL. This full line supervisor will coordinate communications projects including electronic, multi-media, and printed content and related records management. Responsibilities include liaising with IDOR representatives to develop effective communication of technical content for a wide audience, staying current and implementing technical publishing requirements, providing related training, and ensuring successful implementation. If you possess extensive experience in an accounting and finance-related organization, have a solid background in professional written and multi-media communications—including publishing and editing web content—and have familiarity with Illinois tax laws and regulations, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision and life).
Job Responsibilities
- Under administrative direction, provides extensive technical consultation and liaison services in the Illinois Department of Revenue (IDOR) Office of Publications Management.
- Uses various software packages and systems (graphics design, layout, and other electronic communication tools), e.g., Adobe InDesign, Acrobat Pro, Photoshop, and Experience Manager; Microsoft PowerPoint, Word, Excel, etc., to develop Office of Publications Management (OPM) communications projects (electronic, multi-media, and printed material) for public distribution and for related work.
- Serves as a liaison with representatives from IDOR program areas and other OPM staff in analyzing, prioritizing, evaluating, summarizing, developing drafts, obtaining final approval for communication projects, and testing, review, and approval for the related implementation of the project.
- Organizes, presents information at, and attends meetings.
- Serves as the information and records manager for the Office of Publications Management. Follows office procedures and standards.
- Serves as full line supervisor.
- Conducts research for special or technical understanding in order to develop materials involving general or technical tax areas, rules, regulations, policies, procedures, and standards and related trainings.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business administration, accounting, tax accounting, or tax law.
- Requires prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization in related accounting, finance work.
Preferred Qualifications
- Three (3) years of experience creating and editing professional written communications, including web-content while ensuring correct grammar, spelling and punctuation is applied.
- Three (3) years of experience with publishing and editing website content on SharePoint and Adobe Experience Manager and electronic documents or multimedia files created with Adobe InDesign or Photoshop and Microsoft PowerPoint presentations, establishing and correcting issues with hyperlinks and accessibility report errors, as well as providing training for these tasks to others.
- Four (4) years of experience working with existing Illinois tax laws, rules and regulations and implementing related changes.
- Three (3) years of experience preparing written documents and other electronic communications which translates complex tax information into common language and/or visual presentations for the general public (laypersons).
- Four (4) years of experience explaining processes and requirements related to Illinois taxes.
- Four (4) years of experience with project management, including prioritizing assignments and working under deadlines.
- Three (3) years of experience utilizing various software packages for graphics design and layout, (e.g., InDesign, Adobe Acrobat Pro, Photoshop, Microsoft PowerPoint, Word, Excel, in developing and publishing written and graphic communication materials) for producing content for public viewing and use.
- Four (4) years of experience using GenTax, MyTax Illinois, or similar tax processing software systems.
- Four (4) years of experience that includes staff development, evaluating employee performance, determining staff needs, and establishing employee goals and objectives.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: 8:30am - 5:00pm; Monday - Friday
Headquarter Location: 101 W Jefferson St, Springfield, Illinois, 62702
Work County: Sangamon
Agency Contact: Cassie Schrader
Email: Cassie.Schrader@illinois.gov
Phone #: 217-524-5399
Posting Group: Leadership & Management
Agency statement
The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.
IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud Platinum recipient of the 2026 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield