Eligibility Systems Bureau Chief (SPSA, OPT 6)
Springfield, IL, US, 62704
Job Requisition ID: 50236
Start Date: 9/23/25
Closing Date: 10/07/2025
Agency: Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070
BPIS: 07757
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Anticipated starting salary range $11500-$13500/based on experience
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Agency
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position overview:
The Department of Healthcare and Family Services is seeking to hire a professional and motivated individual to serve as the Bureau Chief of Eligibility Systems. This position plays a critical role in the development, maintenance, and optimization of the rules within the Integrated Eligibility System and State Based Marketplace. The selected candidate will collaborate with cross-functional teams to ensure the rules engine accurately reflects state and federal regulations, facilitates eligibility determinations, and supports the enrollment process for individuals seeking health insurance coverage in Illinois. In addition, the selected candidate will ensure eligibility policy aligns with federal and state regulations, are accurately recorded in the databases, and support the eligibility and enrollment determinations and processes for individuals seeking health insurance coverage.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Essential Functions
- Subject to management approval, serves as the Chief for the Eligibility Systems Bureau by designing, implementing, and testing business rules within the Integrated Eligibility System (IES) and State-based Marketplace (SBM)
- Monitors and evaluates the performance of the rules engine to identify areas for optimization, enhancement, and bug resolution
- Serves as full line supervisor
- Serves as Agency Spokesperson
- Identifies opportunities for process improvement and innovation within the assigned functional area, collaborating with cross-functional teams to implement changes and achieve desired outcomes
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college
- Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in the fields of health or human services
Preferred Qualifications
- Minimum of four (4) years of professional experience in healthcare administration, program management, or a related field, with demonstrated leadership and managerial experience
- Minimum of three (3) years of professional experience working with healthcare policy, including knowledge of the Affordable Care Act (ACA), Medicaid, and health insurance marketplaces
- Minimum of three (3) years of professional experience in data analysis and reporting, with experience using data management tools and software applications
- Minimum of three (3) years of professional experience promoting equitable access to healthcare services for underserved populations
- Bachelor's degree in healthcare administration, public health, business administration, or a related field
- Minimum of three (3) years of professional experience building relationships and collaborating with diverse stakeholders
Conditions of Employment
- Requires completion of a background check and self-disclosure of criminal history
- Requires the ability to travel in the performance of duties, with overnight stays as appropriate
- Requires the ability to utilize and maintain state issued equipment such as a laptop and/or cell phone
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary
of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings - Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Work Location: 201 South Grand Ave E Springfield, IL 62704-3803
Email: HFS.DMPApps@illinois.gov
Posting Group: Leadership & Management
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield