Employee Services and Training Manager

Position Overview

The Employee Services and Training Manager oversees key Human Resources functions for IEMA-OHS, including benefits, timekeeping, payroll, personnel transactions, employee training, and onboarding/offboarding. This position supervises HR staff, ensures accurate and timely service delivery, manages agency-wide training and employee engagement initiatives, and provides confidential reporting and program support to HR management and agency leadership. The role also assists with labor relations matters and investigations as needed. If you are interested in joining our team of integrity-driven public servants, we invite you to apply for the Employee Services and Training Manager position with IEMA-OHS! 

Essential Functions

• Under general direction, serves as the agency’s Employee Services Manager overseeing the activities and operations of Benefits, Timekeeping, Transactions, and Payroll in the Human Resources Division for Illinois Emergency Management Agency and Office of Homeland Security (IEMA-OHS).
• Serves as a full-line supervisor.
• Serves as Human Resources Training Manager, manages and provides Onboarding/Offboarding and agency wide training in but not limited to workforce development, new employee and supervisor training.
• Provides confidential program management planning, executes program plans, provides program reporting, and completes other requested or required projects and reports for the Human Resources Manager and IEMA Leadership.
• In the absences of Labor Relations Administrator, the position may serve in the capacity to ensure continuity of operations assists the agency’s labor team on labor relations matters.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization.

Preferred Qualifications

• Prefers five (5) years of professional experience managing or overseeing employee services functions, including benefits administration, payroll operations, timekeeping processes, personnel transactions, leave administration, or employee records management.
• Prefers three (3) years of professional experience managing or coordinating employee training programs, including new employee orientation, supervisor training, workforce development initiatives, or learning management systems.
• Prefers five (5) years of professional experience interpreting and applying statewide personnel policies, procedures, and employment regulations, including the Personnel Code, Personnel Rules, Pay Plan, collective bargaining agreements, Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and other applicable laws and regulations.
• Prefers two (2) years of professional experience handling confidential labor relations investigations and exercising discretion when managing employee relations matters.
• Prefers two (2) years of professional experience supervising professional staff, including assigning work, monitoring performance, providing guidance, and managing workload priorities.
• Prefers two (2) years of professional experience managing employee lifecycle processes, including onboarding, crossboarding, offboarding, employee transitions, and related HR process improvements.
• Prefers two (2) years of professional experience utilizing human resources information systems, personnel systems, learning management systems, and automated tracking tools to maintain records, monitor compliance, and generate reports.
• Prefers two (2) years of professional experience developing, implementing, or evaluating HR programs, including employee engagement initiatives, performance evaluation processes, employee surveys, or workforce improvement strategies.

Conditions of Employment

• Requires a criminal history check through the Illinois State Police.
• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
• Requires the ability to use state issued equipment, such as a cell phone or laptop.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.