Federal/State Exchange Unit Specialist I (REVENUE TAX SPECIALIST I)

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring Federal/State Exchange Unit Specialist 1's (Revenue Tax Specialist 1) within the Federal State Exchange Unit in the Audit Bureau located in Springfield, IL. This position is responsible for responding to taxpayer inquiries, providing tax information and assistance to taxpayers, and researching taxpayer data. If you have self-motivation, with organized attention to detail, then we want you!  Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under general supervision, responds to inquiries from taxpayers and Illinois Department of Revenue (IDOR) employees regarding status of cases and other accounts, assessments, statutes of limitation, statutory notices, application of laws, rules, regulations, letter rulings, legal opinions, policies and procedures, claims, refund inquiries, interest computations, penalties, etc., in resolving audits, limited scope assignments, compliance projects, hearing cases, etc.
• Provides information, assistance, and instruction to taxpayers and/or their representatives as it relates to the tax laws administered by IDOR, tax filing requirements, and IDOR policies and procedures.
• Examines and analyzes Internal Revenue Service (IRS) and other state audit reports to determine effects on Illinois returns.
• Provides tax and tax related advice and assistance to taxpayers and IDOR personnel on routine and involved technical and/or procedural problems in reviewing Revenue Agent Reports, Federal/State Exchange accounts, audit files, Board of Appeals petitions, claims for credit, various tax returns etc.
• Reviews completed accounts and conducts in-depth analysis of cases identifying methods used and any special or unique issues in audit.
• Determines proper method to implement audit results, legal settlements, hearing decisions, etc., into the computer system.
• Participates in special assignments of a technical or specialized tax nature.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires successful completion of the Revenue Tax Specialist Trainee program, which entails 12 months of agency training, and either: knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.