HIRING RESOURCE TEAM MANAGER

Position Overview

The Illinois Department of Central Management Services, Bureau of Personnel is seeking seasoned, diverse human resources professionals with experience in all aspects of the hiring process including, but not limited to, process improvement, compliance, relationship management, recruiting, conducting meetings, and facilitating training. Incorporating modern best practices, the ideal candidate will demonstrate strong leadership skills with the ability to lead others in an ever-changing virtual environment while delivering top-quality services, guidance and support to all Illinois executive agencies and customers. This individual will possess strong analytical abilities, have strong technological capabilities, and exhibit outstanding interpersonal skills. Communication, transparency, attention to detail, critical thinking and ability to multi-task are key elements to working with this team. Central Management Services offers a competitive salary, paid sick time, vacation time, paid holidays, and an impressive benefits package. We welcome interested applicants who want to be at the forefront of the state’s hiring process and who can contribute to our mission of supporting the State by delivering innovative, responsive, and effective services that provide the best value for Illinois State government and the people it serves to apply today!

Essential Functions

• Under the general direction of the Assistant Hiring & Selection Division Manager, consults with Division management staff on proposed changes to the hiring process and Standardized Hiring Plans (SHP) as it impacts hiring sequences statewide.
• Serves as a full line supervisor of the Hiring Resource Team (HRT).
• Leads cross-functional project management teams in supporting continuous process improvement and training initiatives.
• Evaluates hiring sequences for position titles with complex requirements and for position titles which are of elevated importance to statewide agency leadership.
• Evaluates processes and makes recommendations for agency assignments to improve hiring sequence processing productivity, customer service, and efficiencies.
• Reviews difficult minimum qualification validation and scale equivalent score appeals and makes final decision as to the action to be taken to close out the appeal.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business, public administration, or human resources administration.
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience working with Personnel Codes, Personnel Rules, Pay Plans, Administrative Directives, and various collective bargaining agreements.
• Requires one (1) year of professional supervisory experience in human resources including assigning work, providing guidance to subordinates, and training staff.

Preferred Qualifications

• Prefers three (3) years of professional experience leading a virtual hiring team(s) in an electronic hiring and selection program for a public or private organization.
• Prefers three (3) of professional experience supervising subordinate staff, including setting work priorities, evaluating performance and addressing performance issues, administering annual evaluations, and approving time off for a private or public organization.
• Prefers three (3) years of professional experience interpreting and implementing policies, procedures and rules to ensure their compliance in a private or public organization.
• Prefers three (3) years of professional experience identifying process improvement opportunities and creating and implementing continuous improvement plans for a hiring and selection program.
• Prefers three (3) years of professional experience working with internal and external stakeholders in a hiring program area to ensure policy requirements and compliance guidelines are being met.
• Prefers three (3) years of professional experience analyzing data to enhance performance, manage resource allocation, and set goals to achieve the desired outcome.
• Prefers three (3) years of professional experience developing and delivering employee training to Human Resource professionals.
• Prefers intermediate proficiency using Applicant Tracking Systems (ATS), Human Capital Management (HCM), or similar systems for a public or private organization.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

Central Management Services (CMS) is the State of Illinois’ central operational support agency, the team that keeps government running smoothly behind the scenes. We provide the essential services that enable more than 80 agencies, boards, and commissions to serve the people of Illinois effectively. As the backbone of state operations, CMS delivers high‑quality, reliable, and forward‑thinking services that help government programs work efficiently and meet the needs of residents statewide.

Our vision is to be the trusted partner dedicated to the success of the State of Illinois through service, optimization, and inclusion. Our mission is to be the accessible agency that delivers essential, effective, and efficient services to State agencies and the people of Illinois. Our core values are: Trusted, Strategic, Effective, Innovative, Responsive, and Inclusive. Through strategic leadership CMS plays a vital role in strengthening the effectiveness of Illinois State government.

CMS provides a broad portfolio of statewide services through specialized bureaus such as: Administrative Hearings • African Descent-Citizens Reparations Commission • Statewide Benefits • Communication and Information • Diversity and Inclusion • Fleet Administration • Labor Relations • Operational Excellence • Statewide Personnel • Property Management • Strategic Sourcing • Surplus Equipment Control. 

CMS also operates internal service bureaus that support our agency’s own effectiveness and efficiency, including: Internal Audit • Finance and Management • Government Affairs • Human Resources • Legal Services • Strategic Transformation.

Professionals who join CMS become part of a mission‑driven organization committed to continuous improvement and public service excellence. CMS offers the opportunity to contribute to impactful statewide initiatives, collaborate with skilled and talented colleagues, shape strategic improvements across Illinois government, and support the operational foundation that allows state agencies to better serve the residents of Illinois. CMS is a place for people who want their work to matter; where innovation, service, and inclusion are at the heart of everything we do.

State of Illinois Benefits

As a State of Illinois employee, you receive a comprehensive benefits package including: