HR Recruitment & Retention Manager (PUBLIC SERVICE ADMINISTRATOR OPT. 1)

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Human Resources Recruitment & Retention Manager (Public Service Administrator Opt. 1) for our Springfield, Illinois, location. This position is responsible for statewide recruitment and retention efforts and establishing and maintaining networks with universities and community organizations through engagement and correspondence. If you have interpersonal communication and listening skills along with a desire to lead and problem solve, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

Essential Functions

• Under administrative direction, as the Human Resources (HR) Recruitment & Retention Manager develops, coordinates, and maintains statewide recruitment efforts on behalf of the Illinois Department of Revenue (IDOR).
• Collaborates with leadership to develop retention strategies, identifying key factors that influence employee turnover.
• Serves as a full line supervisor.
• Directs, coordinates, and participates in a variety of special projects, many of which are of a sensitive and confidential nature.
• Serves as a representative of the HR office for IDOR.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
• Requires prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization.

Preferred Qualifications

• Three (3) years of professional experience performing recruitment for an organization through attendance at job fairs and speaking with potential candidates.
• One (1) year of experience conducting recruitment and retention functions and/or enhance engagement efforts with the public.
• Three (3) years of experience using technology to arrange, participate, and lead virtual presentations.
• Three (3) years of experience overseeing projects from start to completion, while managing schedules & timelines.
• Two (2) years of experience working in a Human Resources office reviewing employment applications, processing hiring or transactions documentation, interviewing candidates, or similar HR functions.
• Three (3) years of experience gathering, compiling, generating, and analyzing statistical data shared with leadership.
• Two (2) years of experience supervising staff (i.e., approving time off, enforcing discipline, training, providing feedback, etc.).

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• Overtime is a condition of employment, and you may be requested or required to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud Platinum recipient of the 2026 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.