HUMAN RIGHTS MEDIATOR

Position Overview

Under the general direction of the Public Service Administrator, Director of Mediation and Special Projects, organizes, plans, executes, controls and evaluates the Mediation Program. 

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program - A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Mediates approximately five DHR charges per week by communicating the availability and advantages of the Mediation program and convening a meeting with the parties.
• Answers general inquiries about the DHR process and employment discrimination mediation.
• Recommends, revises and implements substantive and administrative policies to assist in the operation of the Mediation Program. 
• Evaluates Mediation Program by devising and generating computer reports, client surveys and other means of assessing results.
• Organizes and prepares files for mediation conferences, logs in parties, drafts paperwork for mediated charges.
• Tracks mediation files using computer database.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of four years of college, preferably with coursework in business or public administration.
• Requires one year of professional experience which includes mediating disputes, preferably including those dealing with discrimination issues, or, requires completion of an approved agency training program.
• Requires certification as a mediator from an approved certifying organization.

Preferred Qualifications

• Prefers the ability to communicate effectively both orally and in writing and work with individuals in conflict to reach mutually acceptable outcomes.
• Prefers the ability to quickly grasp key issues and facts, and identify plausible alternatives.
• Prefers the ability to interpret and apply the Human Rights Act and Department’s rules and regulations in mediating charges of discrimination.
• Prefers the ability to utilize a personal computer and productivity software to prepare reports and case paperwork, maintain and extract database information and communicate with others via email.

Conditions of Employment

• Requires ability to pass a background check.
• Requires the ability to travel occasionally with the possibility of overnight stays.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Illinois Department of Human Rights

The Illinois Department of Human Rights (“IDHR”) is a state agency charged with the enforcement of the Illinois Human Rights Act ("Act"). The Act prohibits unlawful discrimination in Illinois with respect to employment, real estate transactions, financial credit, and public accommodations (including education). IDHR protects and guarantees the rights of all Illinoisans to be free from unlawful discrimination by receiving and investigating claims of unlawful discrimination. Moreover, the Act prohibits retaliation against a person who has opposed that which is reasonably and in good faith believed to be unlawful discrimination; prohibits the aiding, abetting, compelling or coercion of a person to commit a violation of the Act; and prohibits the willful interference with the performance of a duty or the exercise of a power by the Department or one of its officers or employees. At the forefront of protecting civil rights, IDHR welcomes all candidates for employment to apply for any position for which they are qualified. Join IDHR in its mission to secure an Illinois free from discrimination.