High-Speed Inserting Machine Operator (REPRODUCTION SERVICE TECHNICIAN II)

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a High-Speed Inserting Machine Operator (Reproduction Service Technician II) for our Inserting Unit in the Print Shop, located in Springfield, IL. This position operates automated inserting equipment on a high-volume, fast-paced production basis for the mailing of various tax forms, informational bulletins, system-generated correspondence, and other tax related printed copies. This position also serves as a back-up operator of the duplicating machines and the shred operations. If you have a high school diploma and one year of experience in the print reproduction trade, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under direct supervision, operates the automated inserting equipment on a high-volume, fast-paced production basis for the mailing of various tax forms, informational bulletins, system-generated correspondence, and other tax related printed copies.
• Operates bindery equipment including, but not limited to, folders, cutters, collators, laser/manual engravers, 3-hole punch machine, and tie machine initiated through job ticket requests from user areas.
• Receives daily batch reports generated through GenTax.
• Adjusts, cleans, lubricates, and performs minor maintenance on automated inserting equipment, and all bindery equipment (folders, collators, paper cutters, plate makers and related machines).
• Serves as back-up operator for the offset duplicating machines, including single head and tandem head presses, on a volume production basis to print tax forms and related instructions and schedules, manuals, form letters, internal forms, and brochures.
• Serves as a back-up for the shred operations.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of high school.
• Requires one year of experience in the print reproduction trade.

Preferred Qualifications

• Two (2) years of experience operating equipment utilized in the print reproduction trade.
• Two (2) years of experience maintaining and repairing offset press, bindery, and direct press duplicator equipment.
• Two (2) years of experience recognizing production errors and correcting them with limited waste of materials.
• Two (2) years of experience working in a fast-paced production heavy environment.
• Two (2) years of experience working with paper stocks / weights, ink types, and printing chemicals used in offset press or copy operations.
• Two (2) years of experience following shop safety procedures.
• One (1) year of experience following new and revised methods and procedures.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires the ability to stand for prolonged periods of time operating machinery and monitoring print jobs.
• Requires the ability to lift heavy objects above shoulder level.
• Requires ability to operate a forklift.
• This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.