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IMPACT TECHNICAL LEAD (PUBLIC SERVICE ADMINISTRATOR, OPT. 3)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Apr 25, 2025
Location: 

Springfield, IL, US, 62704

Job Requisition ID:  46623

Job Requisition ID: IS46623

BPIS: 10213

Start Date: 4/25/2025
Closing Date: 05/09/2025
​Agency: Department of Healthcare and Family Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Management Information System/Data Processing/Telecommunications 
Bilingual Option: None
Salary: Anticipated starting salary $7966/monthly; Full salary range $7966 - 11,759/monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

 

Position Overview:

The Department of Healthcare and Family Services is seeking to hire an energetic and self-motivated individual to serve as Impact Technical Lead supporting the Illinois Department of Innovation and Technology (DoIT). This position will plan, direct and evaluate the operations of the IMPACT functional areas including IMPACT Claims and Encounters (CE), Provider Enrollment (PE), and Prior Approval (PA) Subsystems. Additionally, the position will review, plan, and implement updates to the core modules, reference sets, Detailed Design Specification Documents, and data models to adequately ensure that the IMPACT system is working as designed and data is flowing to downstream systems, sister agencies, and outside entities. The ideal candidate will have an ability to work seamlessly as part of a team, possess outstanding problem-solving skills, effective communication skills and a proactive problem solver. If you possess these skills and experience, we invite you to apply for this position with DoIT.

The ideal candidate will have a strong knowledge of office management practices, procedures, and programs with the ability to follow written and verbal instructions.

HFS values employees with different backgrounds, life experiences, and talents.

 

Employees receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Parental Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date) 

If you are seeking a new opportunity, and this position appeals to you, please apply today!

 

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, reli gion, disability, and sexual orientation.

Essential Function

  • Serves as the Impact Technical Lead providing technical assistance, advice and guidance to the Bureau Chief to plan, direct and evaluate the operations of the Illinois Medicaid Program Advanced Cloud Technology (IMPACT) functional areas including Impact Claims and Encounters (CE), Provider Enrollment (PE), and Prior Authorization (PA) Subsystems on statewide initiatives
  • Provides expert technical assistance in estimating completion schedules of specific segments of the CE, PE, and PA sub systems, legacy computer mainframe systems, and external sources and interfaces
  • Serves as working supervisor
  • Directs studies of feasibility and consequences of proposed policies, regulations, law and procedural changes on IMPACT sub systems
  • Serves as contact to the Department of Innovation and Technology (DoIT)/Bureau of Resources and Impact team and confers with Bureau Chiefs, State and Public Officials in the implementation of the Medicaid Financial Program in the new IMPACT system
  • Provides assistance to DoIT/HFS/Resources and Impact Bureau in developing personal computer and internet- based systems to work in conjunction with the department’s Medicaid computer system
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, with courses in computer science information technology or related field
  • Requires prior experience to three (3) years of progressively responsible administrative experience in computer science support

Specialized Skills

  • Requires three (3) years of professional experience in Technical Business Analyst Support
  • Requires three (3) years of professional experience working with interfaces, systems design, and UAT testing for large scale projects

Preferred Qualifications

  • Three (3) years of professional experience in Technical Business Analyst Support
  • Three (3) years of professional experience working with interfaces, systems design, and UAT testing for large scale projects
  • Two (2) years of experience with Healthcare/IT domains
  • Three (3) years of experience working with a Medicaid Management Information System
  • Three (3) or more years of experience doing strategic analysis focusing on determining the best route to meet an organization’s needs
  • Elementary knowledge of HIPAA transactions
  • Three (3) years of experience creating queries on a Data Warehouse or Decision Support Systems

Conditions of Employment

  • Requires the ability to pass a position specific, agency required background check
  • Requires the ability to utilize agency supplied equipment (i.e., laptop, etc.)

The conditions of employment listed are incorporated and/or related to any duties included in the position description   

Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Work Location: 201 South Grand Ave E Springfield, IL 62704-3803
Email: HFS.DPASApps@illinois.gov
Posting Group: Leadership & Management

 

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield

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