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INFORMATION SERVICES INTERN (Security Operations Center Alert Intern) (UMP)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jan 10, 2022
Location: 

Springfield, IL, US, 62702-5170

Job Requisition ID:  10898

Agency:  Department of Innovation and Technology  
Closing Date/Time:  01/25/2022 
Salary:  $4,162-6,033/monthly 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  RC063 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification # DoIT 32641

Job Responsibilities

Under immediate supervision, for a period of 12 months, but up to a maximum of 24 months where targetposition requires additional training and experience, participates in Information Technology (IT) training opportunities for the purpose of supporting the agency's Security Operations Center as directed by the Chief Information Security Officer and authorized managers; assists agency technical personnel in the monitoring of security technologies and other information sources to identify and detect potential information security incidents. Receives on-the-job training regarding operational processes and procedures to appropriately recognize, prioritize, communicate, escalate and document information security events and incidents. The Security Operations Center Alert Intern assists with the resolution of minor security incidents as guided by technical personnel and managers. This position will further assist with security incident response activities and travels to attend formal and on-the-job training regarding the remediation of information security incidents.

 

(Job Responsibilities continued)

  • Participates in on-the-job training to understand the Department of Innovation & Technology's security monitoring and alert systems. Receives on-the-job training regarding operational processes and procedures to appropriately recognize, prioritize, communicate, escalate and document information security events and incidents.
  • Works in a team environment to learn the policies, standards and procedures which are utilized to determine which security alerts and notifications should be identified as information security incidents.  Completes draft documentation of security incidents for review by security operations center staff.
  • Conducts non-critical research and provides draft reports relating to information security and cybersecurity issues as assigned and overseen by higher level staff. Observes and receives formal and on-the-job training relating to security incident response, information security vulnerability management and other security operations center activities.
  • Attends formal and informal training provided by a variety of sponsors as approved by authorized agency personnel dependent upon available funding which may require either in-state or out-of-state travel in order to become familiar wtth internally developed as well as commonly available products and/or practices in the completion of assigned work such as computer networking concepts and protocols, network security methodologies, emerging security issues, risks, and vulnerabilities.
  • Participates and/or assists others in the delivery of customer service, information assurance processes, and/or meeting the overall mission of the Agency.
  • Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Knowledge, Skills, and Abilities

Requires completion of four years of college, preferably in compuler science, management infonnation systems, IT auditing, or a related field, or completion of two years of technical school in computer science or related field, or active enrollment in a college with satisfaclory completion of24 semester hours in computer science. Requires ability to analyze observations and translate into recommendations for improvement. Requires good oral and written communication skills to present technical infonnation to non-technical decision makers with clarity and precision. Requires the ability to take directions from supervisors and/or lead workers. Requires a valid driver's license and the ability to travel. Requires lhe ability to utilize agency supplied materials/equipment (e.g., cell phone, portable computing device, etc.).


Specialized Skills: Requires elementary knowledge of security frameworks including the National Institute of Standards and Technology (NIST) Cybersecurity Framework.

 

This class is included as an Upward Mobility Program credential title.

 

Requires ability to successfully complete a fingerprint-based background check as defined in the Department of Justice, Federal Bureau of Investigation Criminal Justice Information Services (CJIS) Security Policy, Internal Revenue Service Publication 1075 and background check done by the lllinois State Police.

 

Work Hours:  7:30 am - 4:00 pm Sunday -Thursday  
Work Location: 120 W Jefferson St Springfield, IL 62702-5170  
Agency Contact:
 DoIT.BidForms@illinois.gov 

Job Function:  Technology  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to: DoIT.BidForms@illinois.gov 

 

Current State Employees:

  • Seeking a Promotion or Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

Please note: You must submit a copy of your official transcripts for verification of college credit hours. Failure to submit transcripts with your CMS 100 will result in your application being rejected.

 

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation