Share this Job

INFORMATION SERVICES SPECIALIST I - OPTION A (UMP)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 16, 2022
Location: 

Springfield, IL, US, 62702-5170

Job Requisition ID:  16866

Agency:  Department of Innovation and Technology  

Posting Date; 06/17/2022
Closing Date/Time:  07/01/2022 
Salary:  $4,558-6,699/monthly 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  RC063 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification # DoIT 33630

Job Responsibilities

Under immediate supervision, assists in performing professional applications services; assists with limited maintenance and/or enhancements to existing programs or development of new programs of increasing difficulty; travels in performance of duties; assists in implementing required fixes to correct problems defined during diagnostics adhering to all adopted standards and methodology; Serves as a team member, assisting in providing limited information technology services for the development, enhancement, and maintenance of support systems; works with experienced systems analyst in preparing testing specifications and developing test data for all modified programs; performs testing and debugging of all assigned programs; attends formal training classes; travels to attend training when held offsite.

(Job Responsibilities continued)

  • Assists in performing professional applications services; assists with limited maintenance and/or enhancements to existing programs or development of new programs of increasing difficulty, including ServiceNow administration, design, development, and implementation of IT services management (ITSM), IT operations management (ITOM), and IT business management (ITBM) solutions using system development lifecycle (SDLC) processes; assists in implementing required fixes to correct problems defined during diagnostics adhering to all adopted standards and methodology; documents problems and corrective action.
  • Serves as a team member, assisting in providing limited information technology services for the development, enhancement, and maintenance of support systems. Assists in fact-finding and analysis to resolve problems relating to user procedures/training and software malfunctions.
  • Works with experienced systems analyst in preparing testing specifications and developing test data for all modified programs. Performs testing and debugging of all assigned programs ensuring all logic paths are tested and pre- determined results are verified according to established methods and procedures.
  • Assists lead analyst in the configuration, testing, installation, and documentation, including revisions and corrections. Prepares and maintains written documentation for assigned tasks.
  • Attends formal training classes as approved by the division and section management to expand knowledge of information technology concepts; travels when held offsite.
  • Performs other duties as assigned or required which are reasonably within the scope of the duties.

Minimum Requirements

Requires knowledge, skill, and mental development equivalent to completion of two years of college with course work in computer science or directly related fields; or satisfactory completion of an agency sponsored training program. Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of specific proficiency tests and training programs. Requires a valid driver's license and the ability to travel.

Knowledge, Skills, and Abilities

Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation. Requires working knowledge of oral and written communication skills. Requires ability to analyze data logically. Requires ability to maintain satisfactory working relationships with others.

 

Specialized Skills

Requires knowledge of the following:

  • System development lifecycle (SDLC)
  • ServiceNow
  • MS Office Suite, MS Visio
  • JavaScript, Ajax Query, Jelly Scripts, Angular JS, XML, HTML, CSS, SQL Server
  • Web services (SOAP, REST)
  • Active Directory

 

This class is included as an Upward Mobility Program credential title.

Work Hours:  8:30 am - 5:00 pm  
Work Location: 120 W Jefferson St Springfield, IL 62702-5170  
Agency Contact:
 DoIT.BidForms@illinois.gov 

Job Function:  Technology  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to: DoIT.BidForms@illinois.gov 

 

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation