We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 25, 2023

Springfield, IL, US, 62767

Job Requisition ID:  27681

Agency :  Department of Insurance 
Closing Date/Time: 06/08/2023
Salary:   $4738 - $6964  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU:   RC062  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number  27681

*Answer all questions thoroughly-DO NOT STATE SEE RESUME*

About the Position

The Illinois Department of Insurance is seeking to hire an Insurance Performance Examiner II in the Market Conduct Division. This position examines and reviews insurance company rates and rating procedures used by life, accident and health insurance companies to evaluate a company’s extent of compliance with the Illinois Insurance Code and all related insurance laws rules and regulations; travels occasionally on an as needed basis in-state and out-of-state to assigned examination sites and remains at or travels back to these sites for the length of time necessary to accomplish the assigned tasks; performs the more difficult aspects of claims and rate examinations by tracing and interpreting the statistics of an insurance company; advises and provides information to an insurance company’s representatives regarding the examination’s findings; prepares the final analysis and report of completed examinations for superiors. We invite all qualified candidates to apply.

Job Responsibilities

1. Travels occasionally on an as needed basis to assigned examination sites conducting on-site reviews of insurance company rates, rating schedules, programs and procedures used by life, accident, and health insurance companies to determine a company’s extent of compliance with the Illinois Insurance Code and all related insurance laws, rules, and regulations:
    • remains at or travels back to examination sites occasionally on an as needed basis for the length of time necessary to accomplish the assigned tasks and to meet the operational needs of the agency,
    • examines rates given specific risks, and traces these risks into the experience and statistics of an insurance company,
    • performs complex and sophisticated interpretations of the statistics used by an insurance company to support the declared rates,
    • lifts, carries, and transports a personal computer and materials weighing up to 50 pounds to and from examination sites.

2. Assists senior staff in directing and reviewing the work activities of lower-level examiners involved in conducting insurance company examinations and provides advice, guidance and training when needed.

3. Independently plans and devises an assigned examination’s work procedures, methods, and techniques that will be utilized during the examination:
     • attends and participates in all meetings related to each assigned examination and develops the final analysis and reporting of the completed examination’s findings and submits to superiors.

4. Performs detailed reviews of claim and/or complaint files, including various supporting records and documents, and makes recommendations to supervisor concerning policies, programs, endorsements, and riders, which are proposed for use and/or applied by insurance companies when processing a client’s claim.

5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualification

1. Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college with major coursework in insurance, finance, statistics, accounting, economics, business administration or a related field.

2. Requires two (2) years of professional underwriting and/or claim experience.

Preferred Qualifications

1. Prefers one (1) year of regulatory experience.
2. Prefers experience with underwriting and/or claims practices and procedures and related insurance business practices.
3. Prefers extensive knowledge of the Illinois Insurance Code and all federal and state laws, rules and regulations that govern the insurance industry.
4. Prefers proven ability to create complete databases including tables, queries, forms, and reports using computer applications such as Word, Excel, Outlook, PowerPoint, and Access.
5. Prefers proven ability to perform their work duties in a professional, efficient, ethical, and confidential manner in order to maintain confidentiality of the company’s information obtained during an examination.
6. Prefers proven ability to establish effective working relationships and cooperate with others in a manner that recognizes the high importance of teamwork in completing an examination in an efficient and professional manner.
7. Prefers proven ability to perform assignments accurately and to complete them within the predetermined time frames.
8. Prefers proven ability to exercise judgement and discretion in developing, implementing, and interpreting department policies and procedures.
9. Prefers proven ability to speak and write effectively and to develop skills in communicating information through examination working papers, memoranda, and reports.

Employment Conditions

1. Requires ability to pass a background check. 
2. Requires ability to transport and accept responsibility for state equipment and supplies that are needed to perform duties while at examination sites. 
3. Requires ability to travel occasionally on an as needed basis away from the primary office location to perform assigned tasks as required by the operational needs of the agency. 
4. Requires possession of an appropriate valid driver’s license. 
5. Requires ability to lift and carry materials weighing up to 50 pounds, including transporting to and from work sites.

About the Agency

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.

State of Illinois employees enjoy a robust benefit package, including:
•    Health, Life, Vision, and Dental Insurance
•    13 Paid Holidays annually, 14 on even numbered years
•    12 Paid Sick Days annually (Sick days carry over from year to year)
•    10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
•    10 Weeks Paid Maternity/Paternity Leave
•    3 Paid Personal Days annually
•    Pension Plan
•    Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
•    Flexible work schedules may be available, dependent upon position
•    Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
Visit for more information about our benefits.

Work Hours:  8:30am - 5:00pm  
Work Location: 320 W Washington St Springfield, IL 62767-1000  
Agency Contact:




Job Family:  Legal, Audit & Compliance  


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:



Nearest Major Market: Springfield