INTACT UTILIZATION SUPERVISOR
Springfield, IL, US, 62703
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
Agency: Department of Children and Family Services
Position Title: Public Service Administrator Opt. 6-Springfield
Closing Date/Time: 12/31/2024
Salary: Anticipated Starting Salary: $7,966/month; Full Salary Range: $7,966 - $11,759
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC063
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
REQ#41762
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Intact Utilization Supervisor. Under administrative direction of the Statewide Intact Utilization Administrator, serves as Intact Utilization Supervisor; oversees, develops, and implements policies and procedures for specialized child protection programs, including High Risk/Intact Family Services; monitors to ensure that statewide performance objectives are being met through the management of a tracking system that identifies areas of concern with performance; oversees and monitors rotations of DCFS High Risk and POS Intact Family Services cases; manages case assignment and case closings to ensure accuracy for DCFS and POS agencies; reviews cases that are referred for Intact Family Services for appropriateness and makes adjustments for referrals as deemed necessary; serves as working supervisor; identifies and provides immediate consultation and technical assistance to management staff as related to policies and procedures, practice or training issues, and concerns regarding “heater” or complex cases.
Essential Functions
- Serves as Intact Utilization Supervisor
- Oversees and monitors rotations of DCFS High Risk and child welfare contributing agency (CWCA) Intact Family Services case
- Serves as working supervisor
- Identifies and provides immediate consultation and technical assistance to management staff as related to policies and procedures, practice or training issues, and concerns regarding “heater” or complex cases
- Provides administrative input to resolve issues and complaints regarding quality of services identified by community providers, government officials, and foster, biological, and adoptive parents as related to child welfare and child protection
- Explains, clarifies, and describes clearly defined agency policy, operations, and programs to clients, community agencies, and others
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifcations
- Requires a master's degree in social work or a master's degree in a related human services field.
- Requires three years of administrative child welfare experience with an MSW or four years of administrative child welfare experience with a master's degree in a related field.
Conditions of Employment
- Requires the ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver's license.
- Requires completion of a background check and self-disclosure of criminal history
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mnday-Friday 8:30AM-5:00PM
Work Location: 4500 S 6th St Rd, Springfield, Illinois, 62703
Supervisor: Kari Rogers
Agency Contact: Tiffany Norton
Email: Tiffany.Norton@illinois.gov
Posting Group: Leadership & Management
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield