Income Tax E-File Section Manager (PUBLIC SERVICE ADMINISTRATOR OPT. 2)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Mar 28, 2025
Location: 

Springfield, IL, US, 62702

Job Requisition ID:  45953

Agency: Department of Revenue
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial 
Bilingual Option: None 
Closing Date/Time: 04/11/2025
Salary: $7,966 - $8,750/mo. ($95,592 - $105,000/yr)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: GB-062

 

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

 

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

 

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
 

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Income Tax e-File Section Manager (Public Service Administrator opt. 2) for our Electronic Commerce Division located in Springfield IL. This position is responsible for maintaining and troubleshooting the Department’s various electronic filing processes for our Individual Income Tax returns. If you are self-motivated and work well with others, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

Essential Functions

  • Under administrative direction, oversees and coordinates the Modernized e-File (MeF) system by evaluating the regulations, requirements, business rules, compliance edits and calculations, and rejects and acknowledgement programs.
  • Plans, monitors and directs the activities of the Income Tax e-File unit.
  • Serves as project manager for the Division Manager, e.g. IL-1040 year-end testing, electronic filing testing with software developers, and implementation of new programs.
  • Serves as a full line supervisor.
  • Performs extensive research and analysis of the most complex or sensitive tax issues including potential fraud.
  • Evaluates and monitors legislation, prepares impact statements and recommends changes to proposed legislation to enhance efficiency of processing and tax collection.
  • Serves as a Program Area Technical Expert (PATE) to the Office of publications Management regarding new and revised form changes.
  • Attends and participates in staff meetings to keep apprised of current projects and provides input into meeting goals and objectives.
  • Perform other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to the completion of four years of college, preferably with courses in accounting, finance, or related field.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in accounting, finance, or related field.

Preferred Qualifications

  • Three (3) years of experience in project management. (e.g., plan and coordinate project schedules, make project assignments, create technical documentation as needed, report on progress of project to management, adhere to budgets and keep projects on track for successful completion within specification).
  • Three (3) years of experience in a professional tax, accounting, or finance role.
  • Three (3) years of experience working with State and Federal tax laws, rules, and regulations.
  • Three (3) years of experience working with electronic filing and payment applications (e.g., Modernized Electronic Filing (MEF) System).
  • Three (3) years of experience working with software developers to develop electronic filing applications (i.e., establish schemas, business rules, edits and requirements).
  • Three (3) years of experience working with GenTax or similar integrated tax processing software.
  • Three (3) years of experience leading and supervising staff.

Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
  • Overtime is a condition of employment, and you may be requested or required to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  8:30am - 5:00pm Monday - Friday 
Work Location: 101 W Jefferson St, Springfield, Illinois, 62702 
Agency Contact:  REV.Interviewing@Illinois.Gov
Posting Group: Leadership & Management 

 

Agency Statement

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

Tracking # 36979


Nearest Major Market: Springfield