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Information Services Manager

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 9, 2022

Springfield, IL, US, 62702-5041

Job Requisition ID:  12177

Agency: Department of Innovation and Technology

Closing Date/Time: 05/23/2022

Salary: $7,500.00-$8,750.00/Monthly

Job Type: Salaried Full Time

County: Sangamon

Number of Vacancies: 1

Plan/BU: Term Appointment Gubernatorial (Management Bill) 063


Job Description

The Illinois Department of Innovation and Technology (DoIT) is seeking an Information Services Manager for the Information Services Unit for the Illinois Liquor Control Commission (ILCC). The successful candidate will manage complex requests and projects for application development and other enterprise system related initiatives as well as the following duties: project management which includes working in conjunction with project teams consisting of stakeholders, technical staff and program managers, to identify, govern, execute and deploy key business initiatives for the ILCC; plan, organize and direct the analysis, design, programming, implementation, and support of information systems and programs; serve as the ILLC IT liaison with outside agencies, vendor groups and division managers. Serve as a full line supervisor; create and deliver formal and informal operational training for ILLC personnel on Agency specific and enterprise Information Technology systems.


Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Innovation and Technology must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Job Responsibilities

  1. Serves as the Information Services Manager for the IL Department of Innovation and Technology (DoIT)/IL Liquor Control Commission (ILCC):
  2. Serves as Project Manager for complex requests for application development and other enterprise system related initiatives.
  3. Plans, organizes and directs the analysis, design, programming, implementation, and support of information systems and programs.
  4. Serves as full line supervisor.

(Job Responsibilities continued)

 5. Creates and delivers formal and informal operational training for DoIT/ILLC personnel on Agency-specific and enterprise Information Technology systems.

 6. Keeps abreast of new developments in the Information Technology field.

 7. Performs other duties as required or assigned, which are reasonably within the scope of duties enumerated above.

Knowledge, Skills, and Abilities

Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to four (4) years of college.
2. Requires experience equivalent to three (3) years of progressively responsible administrative experience with a management information system.
3. Requires two (2) years of experience managing the Information Technology operations for a professional organization.

Preferred Qualifications (In Order of Significance)
1. Three (3) years of professional experience managing the Information Technology operations for an organization.
2. Three (3) years of professional experience in the analyzing, planning, organizing, designing, and implementing the support of information systems and programs.
3. Three (3) years professional experience as an Information Technology project manager or project lead.
4. Project Management Certification or professional project management training.
5. Three (3) years of professional experience analyzing administrative programs and developing and implementing an effective course of action.
6. Five (5) years of professional experience conferring with users and translating their business requirements to technical requirements.
7. Five (5) years of professional experience developing and documenting processes and procedures for IT operations or IT technical functions to be performed.
8. Two (2) years of previous professional supervisory experience.
9. Bachelor’s Degree in computer science or a related field.

Employment Conditions

1. Requires ability to work at various times outside of normal office hours to meet deadlines.
2. Requires ability to work overtime.
3. Requires a valid drivers license and ability to travel.
4. Requires ability to pass a name-based background check.
5. Requires use of agency-supplied equipment (mobile phone, laptop, etc.).

Work Hours: M-F / 8:30AM - 5:00PM

Work Location: 300 W Jefferson St Springfield, IL 62702-5041

Agency Contact:

Arlene Herron
Email: arlene.herron@illinois.gov
Phone #:217-782-3804
Job Function: Technology; Administration/Management


The Illinois Liquor Control Commission (ILCC) protects the health and safety of the public through careful oversight of the manufacture, distribution and sale of alcoholic beverages. As a regulatory agency, they handle all licensing, compliance and enforcement issues. They also focus on public health and safety concerns, particularly preventing underage drinking. They provide industry education, guidelines on responsible selling and serving of alcohol, public service announcements and materials, teen awareness campaigns about alcohol use, and parental responsibility initiatives. All stem from the mission to build a safer, healthier Illinois. 


The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.


Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Innovation and Technology’s discretion.