Lead Command Center Operator (DATA PROCESSING ADMIN SPECIALIST) (UMP)
Springfield, IL, US, 62704-1874
Position Title: Data Processing Administrative Specialist, Upward Mobility
Agency : Department of Innovation and Technology
Posting Date: 10/03/2024
Closing Date: 10/17/2024
Salary: Anticipated Starting Salary $4,766/monthly; Full Range $4,766-$6,632/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC028
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 41179
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Lead Command Center Operator responsible for operating the enterprise computing systems to ensure systems, operating platforms, subsystems, application, networks and peripheral hardware are operating properly; monitoring enterprise systems and alerting technicians in case of any alarms or issues arise. In this role and will serve as designated lead worker to lower-level staff. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health, life, dental and vision plans
- Flexible work schedules (when available and dependent upon position)
- 10 -25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 12 weeks of paid parental leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Essential Functions
- Under direction, serves as Lead Command Center Operator for the Department of Innovation & Technology (DoIT):
- Serves as a coordinator to lower-level staff involved in monitoring various systems and contacting on-call staff to resolve any unresolved issues, such as server failures:
- Serves as designated lead worker:
- Monitors mainframe and server environment to ensure appropriate availability and resource status:
- Keeps abreast of new developments in the Information Technology field:
- Monitors various sub-systems utilizing a multi-processor configuration of a large mainframe and enters commands to initiate job runs.
- Answers questions from the public.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to completion of high school.
2. Requires four (4) years of previous related experience such as is typically gained at the Data Processing Specialist level.
OR
1. Requires two (2) years of college including coursework.
2. Requires three (3) years of related experience.
Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.
Preferred Qualifications (In Order of Significance)
- Four (4) years of professional experience coordinating multiple components of a complex information processor system.
- Four (4) years of professional experience interfacing and manipulating mainframe computer systems components.
- Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
- Ability to coordinate the activities of work associates to achieve desired results.
- Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
- Developed verbal and written communication skills to present technical information to others with clarity and precision.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
- Requires the ability to verify identity.
- Requires employment authorization to accept permanent full-time position with State of Illinois.
- Requires the ability to pass a position specific, agency required background check.
- Requires self-disclosure of criminal history.
- Requires the ability to travel in performance of duties.
- Requires the ability to work outside of normal hours to meet deadlines.
- Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
- Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
- Requires the ability to lift and carry objects or equipment weighing up to 30 pounds This is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 11:45PM - 8:00AM Monday - Friday
Work Location: 201 W Adams St, Springfield, Illinois, 62704-1874
Agency Contact: Tristan.J.Molumby@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This title is within the Upward Mobility Program. General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Title Descriptions. There are three categories of UMP titles: 1) certificate titles which require passing a written proficiency exam; 2) credential titles which require the possession of a specified college degree and/or licensure; and 3) dual titles for which a certificate may be earned by following either the certificate or credential pathway.
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.