Licensing and Permitting Portal Coordinator

Position Overview

The Illinois Department of Commerce and Economic Opportunity (DCEO) is seeking to hire a purpose-driven, initiative-taking individual interested in assisting Illinois startups and small businesses to launch, grow and thrive. This is your chance to participate in an exciting and transformative opportunity.  We are on a mission to make regulatory processes in Illinois more efficient and less burdensome for businesses.  Your work will directly impact the business environment in Illinois, making it more welcoming and accessible.  The Permitting Portal Coordinator is housed in the Office of Entrepreneurship, Innovation & Technology (OEIT) and will be tasked with building and maintaining a business permitting portal outlined in statute.  The goal is to improve the State’s business climate by making it easier for entrepreneurs to navigate state requirements. We invite qualified applicants looking for a meaningful challenge and a chance to create something impactful to apply for the Permitting Portal Coordinator position and help DCEO continue to provide top-notch customer service to Illinois entrepreneurs.

Essential Functions

• Under general direction, leads assigned sections of the statewide licensing and permitting portal.
• Creates, curates, and updates content and serves as a lead for stakeholder engagement for assigned sections of the Portal.
• Provides technical support and troubleshooting.
• Develops and leads training and outreach.
• Provides administrative, budget, and project support.
• Perform other duties as required or assigned, which are reasonably within the scope of duties enumerated above. 

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires two (2) years of responsible administrative experience in a public or business organization.

Specialized Skills

• Two (2) years of experience in content creation and management, search engine optimization (SEO), and user experience (UX) in website development or digital marketing. 
• Two (2) years of experience in roles involving technical training or educational responsibilities.
• Two (2) years of experience in project management roles, preferably with experience in overseeing large-scale, technology-driven projects.
• Two (2) years of experience in a role that requires understanding and implementing legislative and regulatory requirements affecting businesses.   

Preferred Qualifications

• Prefers two (2) years of experience in content creation and management, search engine optimization (SEO), and user experience (UX), particularly in website development or digital marketing. 
• Prefers two (2) years of experience in roles involving technical training or educational responsibilities.
• Prefers two (2) years of experience in project management roles, preferably with experience in overseeing large-scale, technology-driven projects.
• Prefers two (2) years of experience in a role that requires understanding and implementing legislative and regulatory requirements affecting businesses.  
• Prefers two (2) years of proficient use of project management software such as Microsoft Project, Asana, Trello, or similar tools for creating, tracking, and managing tasks. 
• Prefers two (2) years of experience administrating a program requiring content assimilation from various organizations to accomplish goals.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Requires appropriate, valid driver’s license.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. 

• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

   

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The mission of the Illinois Department of Commerce and Economic Opportunity (DCEO) is to create equitable economic opportunities across the State of Illinois. By attracting and supporting major job creators, investing in communities, strengthening Illinois’ world-class workforce, fostering innovation, and ushering in the new clean energy economy, DCEO works to fortify Illinois’ reputation as a global economic powerhouse while ensuring Illinois is the best state to live, work and do business.