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Lien Recovery Coordinator (OFFICE COORDINATOR, OPT. 2)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Nov 13, 2024
Location: 

Springfield, IL, US, 62701

Job Requisition ID:  42985

Agency :  Department of Healthcare and Family Services 

Job Posting ID: CS42985

BPIS: 11751, 11742 &13770

Start Date: 11/13/2024
Closing Date/Time: 11/27/2024 
Salary:   Anticipated starting salary $3971 monthly; full range $3971 - $5243 monthly  
Job Type:   Salaried  
County:   Sangamon  
Number of Vacancies:   3  
Plan/BU:   RC014  

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  CS42985

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position Overview: 

 

The Department of Healthcare and Family Services, Division of Child Support Services is seeking to hire a highly qualified and motivated professional to join our Collection and Asset Recovery Unit (CARU) in the role of Office Coordinator. This position will complete and issue lawsuit liens to financial institutions, recorder’s offices, non-custodial parents (NCPs), attorneys, insurance companies, employers, and other payers of lump sum payments after verifying that the conditions of service have been met. Additionally, this position will respond to telephone inquiries relating to lawsuit liens.

The ideal candidate will have excellent communication, organizational, and analytical skills to be successful in evaluating the operations of the CARU Lawsuit Liens unit, while maintaining working relationships with other governmental professional organizations

 

HFS values employees with different backgrounds, life experiences, and talents.

 

Employees receive a robust benefit package including:

 

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Parental Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)

 

If you are seeking a new opportunity, and this position appeals to you, please apply today!

 

 

Essential Functions

  • Under direction, performs complex and specialized procedures to achieve the service of lawsuit liens notices
  • Reviews and analyzes accounts through the comparison of Healthcare and Family Services (HFS) computer records, State Disbursement Unit (SDU) payment records, and Clerk of the Court payment records to determine correct delinquency amount
  • Gathers information and issues lawsuit lien notices to responsible relatives whose accounts meet established delinquency guidelines
  • Responds to telephone inquiries relating to lawsuit liens
  • Establishes and monitors tracking procedures to monitor status of liens and other work in progress
  • Keyboards letters forms records and other documents relative to liens
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to two (2) years of secretarial/business college, or completion of high school and two (2) years of related office experience, or two (2) years of independent business experience.
  • Requires the ability to keyboard accurately at 30 words per minute.

Conditions of Employment

  • This position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
  • Requires the ability to maintain and utilize state issued equipment such as a laptop
    • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours:  Monday - Friday 8:30 a.m. - 5:00 p.m.  
Work Location: 607 E Adams St Springfield, IL 62701-1634  

Email: HFS.DCSSApps@illinois.gov

Job Family:  Office & Administrative Support  

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

 


Nearest Major Market: Springfield

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