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Long-Term Services and Supports Specialist

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Jun 25, 2025
Location: 

Springfield, IL, US, 62762

Job Requisition ID:  48024

Job Requisition ID: 48024

Opening Date: 06/26/2025

Closing Date: 07/10/2025

​Agency: Department of Human Services

Class Title: EXECUTIVE II - 13852 

Skill Option: None 

Bilingual Option: None

Salary: Anticipated Salary: (Effective 7/1/25) $6,589-$9,541/month ($79,068-$114,492/year)

Job Type: Salaried

Category: Full Time 

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: RC062

Merit Comp Code: 

​ 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Why Work for Illinois?

 

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position serves as the statewide Long-Term Services and Supports Specialist in the Bureau of Home and Community Based Supports (BHCBS) working towards increasing the use of home and community-based services and reducing the use of institutionally based services and establishing relationships with staff and other agencies to develop and implement policy and program initiatives. The Division of Rehabilitation Services is seeking to hire a detail-oriented individual with strong communication and leadership skills to serve as the statewide Long-Term Services and Supports Specialist.

 

Essential Functions

  • Serves as the statewide Long-Term Services and Supports Specialist in the Bureau of Home and Community Based Supports (BHCBS) working towards increasing the use of home and community-based services and reducing the use of institutionally based services.

  • Makes recommendation and implements policies, procedures, and workflows specific to rebalancing initiatives.

  • Develops data management systems to collect measurable data regarding customer satisfaction, program and customer function indicators and person-centered program outcomes.

  • Collaborates with sister agencies on rebalancing initiatives that focus on successful provision of home and community-based services.

  • Maintains a working knowledge of federal and state guidelines related to preventing unnecessary institutionalization of persons with disabilities.

  • Performs other duties, as required, or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business and public administration.

  • Requires two (2) years of responsible administrative experience in a public or business organization.

 

Preferred Qualifications

  • Three (3) years of professional experience working with long term care services and supports for individuals with disabilities such as direct service program, managed care etc. in a public or private setting.

  • Three (3) years of professional experience analyzing measurable data and reporting on program outcomes and trends including making recommendations for implementing program efficiencies and process improvements. 

  • Three (3) years of professional experience analyzing, interpreting, formulating, and preparing recommended changes to departmental policies, procedures and initiatives and collaborating with staff developing and implementing employee training.

  • Two (2) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.

  • Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include agency staff, state agency officials, the public, legislators, internal and external stakeholders, community service providers, professional and lay groups, and employees.

  • One (1) year of professional experience in developing, reviewing, and preparing reports for a wide variety of audiences using a variety of accessible platforms, including Access, Microsoft Word, Excel, and PowerPoint.

Conditions of Employment

  • Requires the ability to travel.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

 

Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Division of Rehabilitation Services

Bureau of Home and Community Based Supports

Program Support Unit

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Leadership & Management; Social Services

 

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 12 Weeks Paid Parental Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • Federal Public Service Loan Forgiveness Program eligibility

  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com

  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield

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