Medical Accounts Receivable and Collection Manager (Public Service Administrator, Opt 1)
Springfield, IL, US, 62704
Job Requisition ID: 54664
BPIS: 07732
Opening Date: 03/30/2026
Closing Date: 04/13/2026
Agency: Department of Healthcare and Family Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated starting salary $8,281/monthly; Full salary range $8,281-12,223/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
The Department of Healthcare and Family Services, Division, Bureau of Rate Development and Analysis is seeking to hire a detail-oriented manager to lead the Special Payment Control Unit.
The ideal candidate will have excellent organizational skills, a strong accounting or bookkeeping background and the ability to perform in a fast-paced environment.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Essential Functions
- Subject to management approval, serves as the Medical Accounts Receivable and Collection Manager by planning, directing and evaluating the statewide Medical Accounts Receivable and Collection Programs
- Serves as working supervisor
- Directs the implementation of policy
- Plans and directs the execution of administrative reviews to determine the need for new or revised policy statements and for the implementation of a unique payment reimbursement system
- Creates invoices and receivables from Recipient Eligibility Verification (REV) vendor program, invoicing vendors and processing hard copy payments
- Plans and directs the collection management process statewide
- Serves as spokesperson representing the Department
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Requirements
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.
- Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization.
Special Skills
- Requires two (2) years of experience working with large account receivable and/or collection programs.
- Requires two (2) years of experience constructing, analyzing and utilizing complex spreadsheets and databases pertaining to accounts receivables and debt collection.
- Requires two (2) years of experience working with the advance payment process and collections as they relate to Public Aid Accounting System (PAAS) and System Applications and Products (SAP) system.
- Requires two (2) years of experience working with the Recipient Eligibility Verification vendor access program.
- Requires two (2) years of experience working with the State Collection Act Accounts Receivable (SCAAR) reporting as it relates to Medical Accounts Receivable.
Preferred Qualifications
- Minimum of two (2) years of experience working with large account receivable and/or collection programs.
- Minimum of two (2) years of experience constructing, analyzing and utilizing complex spreadsheets and databases pertaining to accounts receivables and debt collection.
- Minimum of two (2) years of experience working with the advance payment process and collections as they relate to a Public Aid Accounting System (PAAS), System Applications and Products (SAP) system or similar system.
- Minimum of two (2) years of experience working with a Recipient Eligibility Verification vendor access program.
- Minimum of two (2) years of experience working with State Collection Act Accounts Receivable (SCAAR) reporting as it relates to Medical Accounts Receivable.
- Minimum of two (2) years of experience working with public and business administration, principles and practices.
- Minimum of two (2) years of experience exercising judgment and discretion in developing, implementing and interpreting policies and procedures for a public or private organization.
- Minimum of two (2) years of experience analyzing administrative problems and adopting an effective course of action.
Conditions of Employment
- Requires completion of a background check and self-disclosure of criminal history.
- Requires the ability to utilize and maintain state issued equipment such as a laptop.
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday - Friday 8:30 am - 5:00 pm
Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704
Work County: Sangamon
Agency Contact: HFS.DMPApps@illinois.gov
Posting Group: Leadership & Management
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield