OFFICE ASSISTANT, OPT 1 - 3001000

Position Overview

Under general supervision, serves as a Department receptionist at the main entrance of the IDNR building. Greets visitors and staff; answers multi-line telephones and routes calls to the appropriate personnel; answers non-technical questions and explains procedures. Schedules conference rooms for use. 

Job Responsibilities

1.  Serves as a department receptionist for all incoming and interoffice telephone calls. Answers non-technical questions and explains procedures. Records and relays messages to appropriate personnel; provides telephone coverage for the Director's office during brief absences. Trains back-up receptionist on duties and responsibilities at the reception desk.
 

2.  Receives visitors and directs them to sign in/out and issues visitor badges; announces arrival I of visitor to staff for retrieval or directs to appropriate office.
 

3.  Schedules nine conference rooms for staff and outside group use.  Contact Facility Manager's office to ensure required equipment for meeting will be available in assigned conference room.  Sends e-mail notification to staff before meeting as a reminder of scheduled meeting.

4.  Reviews security camera for building periodically throughout the day; reports suspicious activity or systems errors to Facility Manager, Law Enforcement and Director's office.

5.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Requirements

1. Requires knowledge, skill and mental development equivalent to completion of high school and one year of related office experience. 

Knowledge, Skills, and Abilities

1. Requires working knowledge of office practices, procedures and programs.
2. Requires ability to follow oral and/or written instructions. 

Agency Statement

Charged with preserving, protecting, and promoting Illinois’ natural resources, the Illinois Department of Natural Resources (IDNR) employees oversee water, wildlife, wetlands and oil wells, parks, historic sites – and everything in between. Employment opportunities vary greatly, often providing employees the chance to work indoors and out in a dynamic yet relaxed environment. Working for the State of Illinois, IDNR employees receive excellent benefits, including health, vision and dental insurance; a retirement plan and deferred compensation options; state holidays and other time off; as well as pre-tax benefit programs.

The Office of Strategic Services (OSS) facilitates IDNR’s significant economic impact through the sale of licenses and permits for hunting, fishing, boating, and snowmobiling activities generating millions of dollars in revenue annually for conservation efforts across Illinois, while advocating good conservation and preservation efforts through responsible recreation practices.  OSS also has dedicated staff to host special sporting and educational events across the state to boost tourism and educational efforts that have not only an impact at a local level but on a national scale.  The OSS provides oversight and support for a variety of special events held year-round. Some are fun and entertaining, while others are educational:  state fairs, sport shows, living history reenactments, fishing fairs - the list goes on and on. There is a special event for nearly every age and interest, including great family activities.  OSS provides fleet management and administrative services for IDNR properties in districts spread throughout the state of Illinois.