OFFICE ASSISTANT, OPT 1

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Office Assistant for our Distribution Services’ Section in Springfield, Illinois. This position is responsible for opening, sorting, preparing shipping labels, and delivering (internally and externally) large volumes of mail for the Agency. If you have previous office experience, are proficient in operating manual and automated office equipment, and have good organizational skills, then we want you!  Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under general supervision, transports taxpayer records and supporting documents, correspondence, print-out sheets and other material in accordance with established procedures to maintain a high degree of confidentiality and security.
• Answers non-technical questions regarding types of forms needed for various types of taxes from taxpayers both in person and over the phone.
• Serves as the back-up to the Shred Services.
• Maintains routine logs.
• Prepares daily and monthly reports showing total number of requests and packages received and sent.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school.
• Requires one year of related office experience.

Conditions of Employment

1. Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
2. Requires ability to travel in the performance of duties. Requires appropriate, valid driver’s license.
3. This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
4. Requires the ability to push and pull up to 300 pounds unassisted and up to 800 pounds assisted.
5. Requires the ability to sit/stand/walk for prolonged periods of time.
6. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.