OFFICE ASSISTANT OPTION TY

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Office Assistant, Opt 2 (Typing) in Internal Affairs for our Springfield, IL location. This position is responsible for utilizing a personal computer and various software applications in order to correspond and schedule appointments.  The Office Assistant maintains files and records and also assists with the employee clearance process serving as a backup by fingerprinting potential employees, vendors and contractors.  If you are a good communicator, willing to problem solve and like to work in a team environment, then we want you!  Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under general supervision, keyboards a variety of difficult materials including forms, correspondence, records and memorandums utilizing a personal computer and various software applications and requiring a knowledge of commonly used and specialized legal and investigative terminology.
• Maintains, retrieves and updates hard copy and automated files or records for Chief of Internal Affairs and staff using established procedures and/or coding schemes.
• Assists and serves as back up to the Administrative Assistant in conducting criminal history background checks and fingerprinting on applicants for employment within the Illinois Department of Revenue (IDOR), including contractors and vendors who need access to IDOR facilities.
• Assists staff with compiling and preparing reports for submission to the Internal Affairs Chief, e.g., monthly activities of the office, hours spent conducting interviews, etc.
• Serves as back-up to the Administrative Assistant office receptionist.
• Maintains office equipment by performing routine maintenance duties such as replacing toner cartridges, fixing paper jams, etc. to keep equipment in working order.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school and one year of related office experience.
• Requires ability to keyboard accurately at 35 words per minute.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.