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OFFICE ASSISTANT - SUPPORT SERVICES - GUEST SERVICES OPERATIONS

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Nov 4, 2025
Location: 

Springfield, IL, US, 62702

Job Requisition ID:  50563

Job Requisition ID: 50563 
Closing Date: 11/19/2025
​Agency: Department of Agriculture
Class Title: OFFICE ASSISTANT - 30010 
Skill Option: None 
Bilingual Option: None
Salary: $3802 - $4880 anticipated starting salary monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

  • Serves as a guest services representative for the Illinois Department of Agriculture (IDOA).
  • Checks in visitors to the John R Block Building and assigns them visitor credentials.
  • Maintains the reservation schedule for the Future Farmers of America (FFA) conference room, the 4-H Conference room, 4-H (building 30) Auditorium, the John Block Auditorium and any other space under the prevue of Support Services.
  • Serves as an assistant to the Bureau of Support Services.
  • Provides general office support for the Bureau of Support Services.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skills and mental development equivalent to completion of high school and one (1) year of related office experience.

Conditions of Employment

 

  • Requires completion of a name-based background screening and self-disclosure of criminal history.
  • Requires ability to travel in the performance of duties. Requires appropriate, valid driver’s license. 
  • This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing or involves sitting most of the time with some pushing and pulling of arm or leg controls.
  • Must have the ability to work in office 5 days a week, no remote work available.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 8:00am to 4:30pm Monday - Friday (hours may vary)
Work Location: 801 E Sangamon Ave, Springfield, Illinois, 62702
Agency Contact: Bureau of Human Resources
Email: AGR.HumanResources@illinois.gov
Phone #: 217-785-5099
Posting Group: Office & Administrative Support

 

This position is a 5 day a week in-office position.  Remote work is not available. 

 

The Illinois Department of Agriculture administers an annual budget of approximately $200 million and employs more than 400 people statewide, with several hundred more seasonal employees hired during the summer to support the Illinois State Fair and Du Quoin State Fair.  Separate bureaus administer programs and services directed at conserving the State's land and water resources; protecting the health and welfare of livestock and companion animals; overseeing state and county fairs; regulating seed, feed, and fertilizer products; ensuring the financial stability of grain dealers and warehouses; promoting Illinois food and agricultural products; and operating the State's horse racing programs.

 

AGR values employees with different backgrounds, life experiences, and talents.  

 

AGR offers a robust benefit package including; 

  • Monday-Friday work schedule
  • Flexible work schedules in many program areas
  • Health, life, vision, and dental insurance
  • 12 Weeks paid maternity/paternity leave
  • Pension Plan
  • Public Service Loan Forgiveness
  • Deferred Compensation, and other pre-tax benefit programs
  • Employees earn twelve (12) paid sick days annually
  • Ten to twenty-five (10-25) paid vacation days based on years of service
  • Employees earn three (3) paid personal days pro-rated based on start date
  • Thirteen - Fourteen (13-14) paid state holidays annually

 

If this opportunity appeals to you, please apply today!

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Springfield

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