OFFICE ASSOCIATE

Position Overview

Under direction of the Division Chief, performs a variety of difficult and responsible clerical functions for the Division of Hearing Review. Provides administrative support for Division Administrative Law Judges, in coordination with the Division's Office Coordinator.  Oversees involuntary transfer and discharge (ITDs) cases, making sure that all pertinent information is provided by the parties.  Maintains and updates as necessary, the Division's SharePoint database for ITDs. Serves as receptionist; responds to inquiries of a non-technical nature in person or by phone; maintains specialized files.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leave
• Employee Assistance Program and/or mental health resources

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Keyboards pertinent information into legal templates to parties in pending litigation cases including notices, continuances, motion rulings, proofs of service and routing information for final order signature.
• Maintains the data system used by ALJs and administrative staff for tracking all nursing home involuntary transfer and discharge (ITD) cases from start to closing, such as letters, request, motions, dismissals and stipulations and final orders.
• Provides clerical support for ALJ staff by replying to various outside requests, certifies documents signed by others with notary public seal.
• Serves as receptionist, answers phones, takes messages, transfers calls to appropriate party and provides directions to locations or offices.
• Provides processing and maintains control of records of complaints and orders.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience.
• Requires the ability to keyboard accurately at 45 words per minute.

About the Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.