OFFICE ASSOCIATE

Position Overview

As an Office Associate for the Division of Justice Services; receives and reviews responses of confidential criminal history from both state and federal criminal justice systems to perform a quality control review of the  applicants name, address and personal identifiers for the verification of a FOID/CCL applicants identiy; through a computerized system, reaches out to the applicant for additional necessary information in order to complete the application if applicable, rejects the application for missing and/or incomplete information or approves the application for the next phase of processing; records rejection reasons by typing a descriptive note into the Bureau computer system; Quality checks paper applications and any documents received and uploads documents to the centralized computer system for further processing.

About the Agency

​​The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

Essential Functions

•  Utilizing Bureau systems, reviews submitted FOID/CCL applications for completeness.
•  Receives, prepares, and reviews mail for FOID/CCL.
•  Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school and two years office experience.
• Requires ability to type accurately at 45 wpm. 

Preferred Qualifications

• Prefers extensive knowledge of office practices, procedures, and programs.
• Prefers one (1) year experience using discretion when working with sensitive or personal data such as social security numbers.
• Prefers one (1) year experience utilizing automated office equipment and technologies to perform work assignments such data entry and uploading and downloading confidential files to application programs.
• Prefers one (1) year experience following oral and/or written instructions.
• Prefers one (1) year experience operating commonly used manual and automated office equipment and perform routine maintenance.

Conditions of Employment

​​​All applicants must be able to meet the following Conditions of Employment, with or without reasonable accommodations, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities. The conditions of employment:

1. Required to pass the Illinois State Police background investigation.

2. Requires ability to pass a drug test.

3. Required to be fingerprinted.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Benefits Package

The Illinois State Police offers a robust benefit package including:

• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen-Fourteen (13-14) paid state holidays annually.