OFFICE ASSOCIATE - MAIL SERVICES ASSOCIATE
Springfield, IL, US, 62764
Job Requisition ID: 53891 IPR#25-00998
Opening Date: 03/09/2026
Closing Date: 03/23/2026
Agency: Department of Transportation
Class Title: Office Associate
Salary: Anticipated Starting Salary: $4,004 Monthly; Full Range: $4,004 - $5,245 Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Illinois Department of Transportation (IDOT) is seeking to hire an Office Associate for the Bureau of Business Services. The successful candidate will, under general supervision of the Mail Services Unit Manager, provide messenger services for a variety of locations in the Springfield area. Receives and delivers files, documents, mail, packages, and inter-office correspondence within and outside the Hanley Building facility, file storage center, and various businesses or governmental offices. Picks up, weighs, stamps and sorts outgoing mail to ensure cost-efficient procedures. Processes special mailings. Provides information on postal rates and procedures. Serves as lead worker.
Essential Functions
- Serves as the designated lead worker to staff engaged in complex mail processing and delivery activities.
- Receives, sorts, and delivers incoming mail, packages, and inter-office correspondence to offices and various mail stations within the Hanley Building facility.
- Utilizing a state vehicle, provides messenger services for the central offices which involves the pick-up and/or delivery of various items (i.e., letters, parcel packages, reports, etc.) to a variety of locations in the Springfield area.
- Processes special mailings which include priority and certified mail, etc., and coordinates pick- up and delivery with various mailing service companies such as Federal Express, UPS, and the USPS.
- Regularly receives and transports financial and confidential documents.
- Makes a mail pick-up every workday morning at the United States Post Office and delivers outgoing mail to the same facility every workday afternoon.
- Performs other duties as required or assigned which are reasonably within the scope of those enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of high school.
- Requires two (2) years of office experience.
Preferred Qualifications
- Prefers working knowledge of alpha-numeric sequencing.
- Prefers ability to follow oral and/or written instructions.
Conditions of Employment
- Requires possession of a valid driver’s license.
- This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent bending, lifting, or carrying objects weighing up to 50 pounds.
- Requires ability to operate manual and automated equipment used in mail processing.
- Requires successful completion of a pre-employment physical, drug, and alcohol testing.
- Requires successful completion of a background screening.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois. Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.
The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules in several program areas (flexible time, hybrid scheduling)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- (12) Weeks paid Maternity/Paternity Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
- Employees earn (3) paid Personal Days annually
- (13-14) paid holidays annually (based on start date)
- Tuition Reimbursement
- Employee Assistance Program and/or mental health resources
We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.
Work Hours: 8:00 AM - 4:30 PM Monday-Friday
Work Location: 2300 S Dirksen Pkwy, Springfield, Illinois, 62764
Work Office: Office of Finance & Administration/Bureau of Business Services
Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV
Posting Group: Transportation; Office & Administrative Support
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
Seasonal and temporary workers should use a personal e-mail address when applying for jobs.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield