Share this Job


We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jan 19, 2023

Springfield, IL, US, 62702-3406

Job Requisition ID:  22705

Agency :  Department of Children and Family Services 
Closing Date/Time: 02/02/2023
Salary:   $3,367 - $4,552 (ANTICIPATED STARTING SALARY $3,367)  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.



Job Responsibilities

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Placement Clearance Desk Worker.  Under direction, this position will conduct involved searches from multiple informational sources to provide authorization or denial for placement of Department youth in care in licensed foster homes and unlicensed relative homes.  The position will conduct background checks and review printouts.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s call operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.


  1. Serves as Placement Clearance Desk Worker
  2. Processes background checks requested from the SACWIS LEADS Request Log by conducting criminal background checks and reviewing printouts
  3. Regularly checks the Placement Clearance Desk (PCD) e-mailbox and fax for waivers and holds
  4. Responds to calls from various department and purchase of service staff requesting information on placement clearances, holds, background checks, and Recipient Identification Number (RIN’s)/temporary medical cards
  5. Maintains LEADS Log of all inquiries made to the Law Enforcement Agencies Data System and maintains LEADS certification
  6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above



Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of high school
  2. Requires 2 years of office experience
  3. Requires ability to keyboard accurately at 45 wpm

Employment Conditions

  1. Requires ability to pass a background check
  2. Requires ability to secure and maintain Illinois State Police LEADS certification
  3. Requires ability to work mandatory overtime

Education Degree

Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience.


DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.


Work Hours:  Rotating Weekends 4:00pm - 12:30am  
Work Location: 2200 Churchill Rd Springfield, IL 62702-3406  

Supervisor:  Kyle Griffith
Agency Contact:



Phone #:217-782-7823

Job Family:  Clerical and Administrative Support  


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: