OFFICE COORDINATOR, OPT. 2

Position Overview

The Illinois Department of Public Health is seeking a highly motivated, detail-oriented individual to perform technical office support functions in the Long-Term Care Facility Staffing Compliance Unit. This individual performs paraprofessional support functions by processing and evaluating resident census and demographic data, facility staffing data, and RN waiver requests in accordance with the Nursing Home Care Act and the Department’s administrative rules. Maintains databases to track facility compliance and prepares reports. Responds to inquiries through written and verbal communication from long term care facilities and department staff. Assists in the processing and mailing of violation notifications.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leave
• Employee Assistance Program and/or mental health resources

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under direction, performs paraprofessional support functions within the Long-Term Care (LTC) Facility Staffing Compliance Unit.
• Maintains Department’s databases to track LTC facility compliance with the minimum staffing ratio requirements and RN waiver requests.
• Corresponds with LTC Facilities when LTC data is not submitted in a timely manner.
• Assists in making compliance determinations for LTC facilities regarding minimum staffing ratio requirements pursuant to the Nursing Home Care Act and the Department’s administrative rules by reviewing and interpreting the data submitted by LTC facilities.
• Assists in the processing of violations of the minimum staffing ratio requirements.
• Serves as a relief receptionist.
• Performs other duties as required or assigned that are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two (2) years of secretarial/business college, or completion of high school and two (2) years related office experience, or two (2) years independent business experience. 
• Requires the ability to keyboard accurately at 30 words per minute. 

Preferred Qualifications

• One (1) year experience processing and preparing documents. 
• One (1) year experience of office practices, procedures and policies. 
• One (1) year experience following written and oral instructions. 
• One (1) year work experience in Microsoft Word, processing, and spreadsheet applications (i.e., Microsoft Word, Microsoft Outlook, Excel PowerPoint, Smartsheet). 
• One (1) year experience exercising judgement, discretion and maintaining confidentiality.

About the Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.