OFFICE COORDINATOR, Opt 2

Agency Marketing Statement

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $600 million in state and federal funds, 7 regional offices, 3 laboratories and over 1,100 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Position Overview

The Illinois Department of Public Health is seeking a highly motivated individual to perform low level professional and advanced technical office support functions for the Health Care Worker Registry Program. This individual would receive and respond to inquires regarding the registry, status of background checks, and follow up which requires regular interaction with the public. In addition to typing, data entry and retrieval, electronic filing into existing databases, mass mailing, application processing, responding to inquiries from the public and other specialized office support functions, has the responsibility of maintaining the healthcare worker registry via the review, processing any data entry functions related to the Health Care Worker Registry. This individual actively mans and responds to inquiries in the Registry call line, responds to queries, reviews and processes background check information and data received from fingerprint vendors and healthcare providers.

Job Responsibilities

1. Under supervision, receives and reviews for accuracy background checks submitted by health care employers and long-term care facilities.
2. Coordinates records and reports functions related to the Registry including the preparation of reports, analysis, and spreadsheets for budget and statistical purposes.
3. Represents the supervisor through routine oral and written contact with other governmental offices, long-term care providers, nurse aide training programs, businesses and the general public.
4. Implements the mandates of State and Federal rules and regulations relating to the Health Care Worker Registry by entering information into the database related to substantiated findings of abuse, neglect, and misappropriation of property against individuals on the Registry.
5. Assists in maintaining records of unit activities and formulating multi source information into reports.
6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to (a) two years of secretarial/business college or (b) completion of high school and two years related office experience or (c) two years independent business experience.
• Requires the ability to keyboard accurately at 30 words per minute.