We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 16, 2023

Springfield, IL, US, 62702-5056

Job Requisition ID:  32816

Agency:  Department of Public Health 
Office:  Health Care Regulation

Division:  Administrative Rules & Procedures

Posting ID:  42-23-0098

Posted:  11/17/2023-12/4/2023
Salary:   $3,610-$4,918/Month  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU:   RC014  



This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number  42-23-0098

Agency Marketing Statement

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $600 million in state and federal funds, 7 regional offices, 3 laboratories and over 1,100 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Position Overview

The Illinois Department of Public Health is seeking a highly motivated individual to perform low level professional and advanced technical office support functions for the Health Care Worker Registry Program. This individual would receive and respond to inquires regarding the registry, status of background checks, and follow up which requires regular interaction with the public. In addition to typing, data entry and retrieval, electronic filing into existing databases, mass mailing, application processing, responding to inquiries from the public and other specialized office support functions, has the responsibility of maintaining the healthcare worker registry via the review, processing any data entry functions related to the Health Care Worker Registry. This individual actively mans and responds to inquiries in the Registry call line, responds to queries, reviews and processes background check information and data received from fingerprint vendors and healthcare providers.

Job Responsibilities

  1. Under supervision, receives and reviews for accuracy background checks submitted by health care employers and long-term care facilities.
  2. Coordinates records and reports functions related to the Registry including the preparation of reports, analysis, and spreadsheets for budget and statistical purposes.
  3. Represents the supervisor through routine oral and written contact with other governmental offices, long-term care providers, nurse aide training programs, businesses and the general public.
  4. Implements the mandates of State and Federal rules and regulations relating to the Health Care Worker Registry by entering information into the database related to substantiated findings of abuse, neglect, and misappropriation of property against individuals on the Registry.
  5. Assists in maintaining records of unit activities and formulating multi source information into reports.
  6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to (a) two years of secretarial/business college or (b) completion of high school and two years related office experience or (c) two years independent business experience.
  • Requires the ability to keyboard accurately at 30 words per minute.

Work Hours:  Monday - Friday 8:30am to 5:00pm  
Work Location: 525 W Jefferson St Springfield, IL 62702-5056  

Agency Contact:

Agency Phone: 217-785-2031


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).


Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: