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OFFICE COORDINATOR - PCD Lead Worker

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 16, 2022
Location: 

Springfield, IL, US, 62702-3406

Job Requisition ID:  16712

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

 

Agency:  Department of Children and Family Services  
Closing Date/Time:  07/01/2022 
Salary:  $3339-$4549 (Anticipated starting salary $3,339 monthly) 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  RC014 

 

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Placement Clearance Coordinator.  Under direction, this position will independently conduct involved searches from multiple information sources to correct data integrity issues and process requests.  The position will serve as lead worker to Office Associates conducting background checks and will work closely with administration and Call Center Supervisors to resolve data issues.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #

2218023-180596

Job Responsibilities

1.  Serves as Placement Clearance Coordinator

  • Independently conducts involved searches for multiple information sources to correct data integrity issues and to process requests from various specialized staff, including but not limited to re-linking/merging child abuse and neglect investigations, person merges, intake entry, Law Enforcement Agencies Data System and Child Abuse and Neglect Tracking System (LEADS/CANTS) background checks, placement clearances, Significant Event entries, deaths, etc.
  • Exercises independent judgment in reviewing and verifying sensitive, confidential data, utilizing Department Rules and Procedures as guidelines
  • Interprets information and makes independent decisions based upon information contained within various reports/databases
  • Reviews data to ensure accuracy of information prior to computer entry
  • Keyboards appropriate information, including Significant Event data and Intakes
  • Tracks weekly statistics
  • Works mandatory overtime as assigned

2.  Serves as designated lead worker

  • Assigns and reviews work
  • Provides guidance and training to PCD staff
  • Advises supervisor regarding performance of staff

3.  Works closely with SCR Administration and the Call Floor Supervisors to resolve data issues

  • Provides assistance and information to SCR Child Abuse Hotline staff, Regional Administrators, Child Protection Supervisors and Investigators, and the Deputy Director Child Protection regarding CANTS, LEADS and Placement Clerance Database reports.
  • Provides assistance in detecting error conditions on forms and identifies required information to correct and complete investigation information in CANTS
  • Provides technical assistance and guidance to clerical staff regarding Statewide Automated Child Welfare Information System (SACWIS), LEADS, Significant Event, Integrate Eligibility System (IES), and Placement Clearance Database.

4.  Responds to inquiries from local Child Protection staff and purchase of service staff requesting background check information regarding case/report risk assessments and other issues related to Child Abuse/Neglect history, LEADS information, placement clearance information, and Significant Event reports

  • Utilizes independent judgement and knowledge of the Child Abuse and Neglect Tracking System, SACWIS, LEADS, Placement Clearance Database, Significant Event, IES, and CYCIS databases
  • Monitors the SCR mailbox

5.  Retrieves, reviews, and verifies pertinent information from the Law Enforcement Agency Data System (LEADS) to assist field staff in child abuse and neglect investigations and open service cases

  • Monitors to ensure all LEADS regulations and policies are followed
  • Communicates and interprets applicable rules, policies and procedures
  • Provides input into the development of training for clerical staff and other appropriate staff regarding LEADS and other unit operations
  • Conducts training

6.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Knowledge, Skills, and Abilities

1.  Requires knowledge, skill and mental development equivalent to two years of secretarial/business college OR completion of high school and two years of related office experience OR two years of independent business experience

2.  Requires ability to keyboard accurately at 30 wpm

 

Employment Conditions

1.  Requires the ability to pass a background check

2.  Requires ability to secure and maintain Illinois State Police LEADS certification

3.  Requires ability to work mandatory overtime

Work Hours:  Tuesday - Saturday 2:00pm - 10:30pm  
Work Location: 2200 Churchill Rd Springfield, IL 62702-3406  
Agency Contact:
  

Ryan Henke

217-782-7823

ryan.henke@illinois.gov(preferred)

Job Family:  Clerical and Administrative Support  

 

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to: cmsapplications@fakeaddress.com (explain how you would like to receive the paper application/bid forms)

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.