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OFFICE SPECIALIST (OPT 1, SPANISH SPEAKING) (UPWARD MOBILITY)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 17, 2022
Location: 

Springfield, IL, US, 62702-3724

Job Requisition ID:  17048

Agency:  Department of Healthcare and Family Services  

Job Posting ID: MP17048

BPIS: 13083

Group: CL (B-H)

Start Date: 06/17/2022
Closing Date:  07/01/2022 
Salary:  $3,569 - $4,947 (Anticipated monthly salary for non-state $3,569) 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  RC028 

 

Job Posting Details:

The Department of Healthcare and Family Services, Divison of Medical Programs, Bureau of Medical Administrative Support is seeking a qualified and motivated Spanish speaking individual for the position of Office Specialist. The ideal candidate should possess the knowledge, skills and mental development equivalent to the completion of two years of secretarial/business college. The successful candidate may perform complex and specialized paraprofessional and technical functions, interact with the public, as well as professional staff, and perform complex and specialized accounting procedures. The ability to read and write Spanish at a colloquial level is required for this position. If you meet these qualifications, apply today.

 

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas (remote work may be an option for certain positions)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • (10) Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
  • Employees earn (3) paid Personal Days annually
  • Up to 14 paid holidays annually (based on start date) 

If you are seeking a new opportunity, and this position appeals to you, please apply today!

 

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

 

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion.  We welcome and value employees with different backgrounds, life experiences, and talents.  It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.  In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #MP17048

Job Responsibilities

  • Conducts complex, specialized technical duties in the development and update of automated procedures for tracking, entering, and retrieving imaged correspondence
  • Responds to client/provider telephone inquiries; receives and responds to customer service telephone calls from Clients, Providers, All Kids Application Agents (AKAAs) and other sources regarding the medical program, including Spenddown, Medicare, Third Party Liability (TPL), Childcare and Medicaid
  • Drafts narratives for management’s review
  • Receives and responds to telephone calls, faxes, or e-mails from clients/providers requesting information regarding medical services
  • Serves as back-up for the Prior Approval/Refill-Too-Soon Hotline Statewide Program
  • Utilizes a personal computer to access informational files obtaining data to provide information to clients/providers
  • Translates functions/procedures into Spanish for individuals who cannot speak or read English
  • Updates statistical documents for reporting purposes
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to two years of secretarial/business college and one year of office experience or completion of high school and three years of office experience or three years of independent business experience
  • Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification
  • Requires ability to speak and write Spanish at a colloquial skill level

Knowledge, Skills, and Abilities

  • Requires extensive knowledge of office practices and procedures composition, grammar, spelling, and punctuation, arithmetic computations, logic of computer language/programs, and manual and automated office equipment
  • Requires working knowledge of agency programs, rules and regulations

Conditions of Employment

  • Requires the ability to pass a background check

Work Hours:  8:30 a.m. - 5:00 p.m. Monday - Friday  
Work Location: 1001 N Walnut St Springfield, IL 62702-3724  
Agency Contact: HFS.DMPApps@illinois.gov

Job Function:  Clerical and Administrative Support  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to: HFS.DMPApps@illinois.gov

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.